Alberto Zatarain
Kumar Construction Management
Palm Springs,Ca
1
Language
1
Certification
21
years of professional experience
Experienced with project management, team leadership, and cost control. Utilizes strategic planning and effective communication to ensure project success. Track record of delivering projects on time and within budget while maintaining high safety and quality standards.
Work History
Construction Manager/PM
2 Years 10 Months- Create, manage, and report a construction schedule with my superiors and perform bi-weekly meetings to ensure all milestones are being completed or explain which milestones will not be completed and what is causing them not to comply with the schedule.
- Review and process all change orders submitted by subcontractors during the construction process, review if the change order requires a back charge or not.
- Ensure all Subs comply with the proper insurance required for each project.
- Assist in the ITB and awarding contracts to sub-contractors
- Assisted in the construction of a Home2Suites hotel project in Hayward, Ca by coordinating with subcontractors and ensuring adherence to project timelines.
- Supported upper management in implementing site improvements and overseeing the construction of a Home2Suites hotel in San Jose, Ca through effective project coordination.
- Initiated ITB process, reviewing contracts and RFIs for Fairfield Inn in Redwood City, Ca, enhancing clarity and expediting project kickoff.
Construction manager
4 Years 1 Month- Coordinated the ordering and scheduling of all home finishes, ensuring trades completed work according to the schedule with high quality standards.
- Responsible for ordering and scheduling all finishes of the home and assure all trades complete their work per schedule provided and of high quality.
- Coordinated and conducted all inspections with the city inspector and third-party representatives.
- Assist construction manager with all aspects of the home building from surveying all the way up until drywall completion.
- Assist in the red lining of plans during the frame walk of model homes before production begins.
- Issued RFI requests to structural engineer to address repairs impacting the home's structural integrity.
- Managed contracting, scheduling, and supervision of all service requests from the close of escrow to the end of the first year.
- Assisted field managers with quality assurance inspections and coordinated punch list items with trades to ensure homes were move-in ready at close of escrow.
- Perform homeowner orientations, explaining all the functions of the home and the warranty that is included with their new home.
- Communicate with homeowners on a daily basis to ensure their concerns are addressed in a timely and professional manner.
- Communicate and explain to the homeowners when a filed claim is being denied.
- Send out RFI request to structural engineer for proper fixes when repair will affect the integrity of the home.
Customer Care Manager
2 Years- Reviewed warranty claims from homeowners promptly.
- Scheduled warrantable items with appropriate subcontractors and followed up with homeowners to ensure satisfaction.
- Perform homeowner orientations, directing new customers through their homes and explaining to them the warranties as well as emergency procedures.
- Conducted quality control inspections on homes in production to identify defects and address concerns.
- Perform quality control inspections on homes in production to identify defects and concerns.
- Ensure building codes, California Builders Guide, and DR Horton’s standards of quality are met on all repairs.
- Processed work orders in the JDE program, finalized completed work orders with sign-offs to the processing center, and rejected non-warrantable items.
- Process purchasing orders in a timely manner to subcontractors when non-warrantable work is being completed.
Warranty Customer Service Representative/Quality Control
2 Years 2 Months- Scheduled delivery times for 18 wheelers to optimize logistics and meet client expectations.
- Responded to clients via phone and email with job bids, facilitating timely project initiation.
- Assist in the assembly of product to ensure the job is completed in a timely manner at the worksite.
- Contact the client during and after installation to ensure customer satisfaction.
- Managed paperwork flow, scheduled client appointments, and created purchase orders to streamline operations.
- Review completed work and provide invoice to client for payment.
Assistant Manager
3 Years 2 Months- Coordinated timely delivery of work materials to job site, enabling workers to start on schedule.
- Ensure all work material for the day was at the job site on time before the workers began.
- Requested quotes and scheduled start dates with sub-contractors to facilitate project timelines.
- Contact sub-contractors to ask for quotes and set up dates to begin working.
- Maintained clean and organized work site to promote safety and efficiency.
3 Years 1 Month
- Ensure all work material for the day was at the job site on time before the workers began.
- Respond to the city inspector after action required had been completed.
- Contact sub-contractors to ask for quotes and set up dates to begin working.
- Walk through the completed project with the customer to ensure complete customer satisfaction.
- Ensure that the work site was kept clean and in proper condition.
Education
Bachelor of Science - Criminology and Criminal Justice
Skills
Hyphen Solutions
Microsoft Office proficiency
Project management
Construction management
Problem-solving
Project scheduling
Self-motivated and resourceful
Effective communication
Certification
- Licensed CSLB#1118803
Languages
Spanish
Native or Bilingual
Timeline
Construction Manager/PM
Kumar Construction Management
10.2023 - CurrentRead More
Construction manager
Toll Brothers
08.2019 - 09.2023Read More
Customer Care Manager
Pulte Groups
07.2017 - 07.2019Read More
Warranty Customer Service Representative/Quality Control
DR Horton
04.2015 - 06.2017Read More
Assistant Manager
American Office Furniture
01.2012 - 03.2015Read More
Desert Builders and Developers
01.2006 - 02.2009Read More
Arizona State University
Bachelor of Science from Criminology and Criminal Justice
Read More