Alberto A Leyva
Hollywood,FL
Summary
Transitioning to law enforcement with a focus on serving the community and maintaining public safety. Adept at building trust and rapport with diverse clientele, skilled in conflict resolution, and committed to upholding ethical standards. Eager to contribute my Interpersonal skills and dedication to the Surfside Police Department, ensuring the safety and well-being of the community.
Overview
11
11
years of professional experience
Work History
Sales Consultant
Miami Lakes Chevrolet
Miami , FL
07.2024 - Current
- Resolved customer inquiries and complaints requiring management-level escalation.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
Sales Consultant
Toyota of Hollywood
Miami , FL
08.2023 - 02.2024
- Worked with fellow sales team members to achieve group targets.
- Greeted incoming customers and provided expert sales and service to drive revenue.
- Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
- Used CRM database to track referral and appointment data.
Sales Consultant
Braman Miami
Miami , FL
01.2022 - 03.2023
- Analyzed customer needs and preferences to recommend appropriate products.
- Generated leads through cold calling, networking, and referrals.
- Participated in regular training sessions on new products, services, and industry trends.
- Established long-term relationships with key contacts at client companies.
Sales Consultant
Bomnin Chevrolet WestKendall
Miami , FL
06.2017 - 01.2022
- Analyzed customer needs and preferences to recommend appropriate products.
- Analyzed customer needs and identified solutions to meet their requirements.
- Performed cold calls to prospective customers to introduce company offerings.
- Provided detailed product information to customers, including features, prices, and availability.
Sales Consultant
Carmax
Miami , FL
01.2016 - 05.2017
- Analyzed customer needs and preferences to recommend appropriate products.
- Created customized presentations for potential customers based on their requirements.
- Generated leads through cold calling, networking, and referrals.
- Analyzed customer needs and identified solutions to meet their requirements.
Cashier
Advance Auto Parts
Miami , FL
05.2015 - 08.2015
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Greeted customers and answered any questions they had about the store's products and services.
- Processed returns and exchanges of merchandise in accordance with store policies.
Cashier
Target
Miami , FL
09.2014 - 03.2015
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Greeted customers and answered any questions they had about the store's products and services.
- Processed returns and exchanges of merchandise in accordance with store policies.
Waiter
IHOP
Miami , FL
02.2014 - 08.2014
- Stocked shelves with supplies such as utensils, cups, glasses.
- Took orders from patrons accurately and efficiently.
- Cleared away dirty dishes from tables after each course was finished.
- Cleaned dining room chairs, tables, floors and other surfaces regularly.
Sales Rep
Cutco Cutlery
Miami , FL
01.2014 - 01.2014
- Identified opportunities for cross-selling additional products and services.
- Organized client visits, presentations, product demonstrations and trade shows.
- Analyzed customer feedback to improve products and services.
- Performed market research to identify potential sales opportunities.
Education
High School Diploma -
Miami Coral Park Senior High School
Miami, FL06.2013
Skills
- Exceptional problem solver
- Physical Fitness
- Human relations
- Integrity and Honesty
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Sales Consultant
Miami Lakes Chevrolet
07.2024 - Current
Sales Consultant
Toyota of Hollywood
08.2023 - 02.2024
Sales Consultant
Braman Miami
01.2022 - 03.2023
Sales Consultant
Bomnin Chevrolet WestKendall
06.2017 - 01.2022
Sales Consultant
Carmax
01.2016 - 05.2017
Cashier
Advance Auto Parts
05.2015 - 08.2015
Cashier
Target
09.2014 - 03.2015
Waiter
IHOP
02.2014 - 08.2014
Sales Rep
Cutco Cutlery
01.2014 - 01.2014
High School Diploma -
Miami Coral Park Senior High School
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