Albina Bekisheva
Philadelphia,PA
Summary
Experienced truck driver with a strong work ethic, a focus on safety, and extensive experience in various road and weather conditions. Capable of managing trucks and trailers, including loading, unloading, and securing different types of cargo. Efficient in handling customer requests, paperwork, and business needs. Emphasizes safety and consistently achieves excellent performance.
Overview
13
13
years of professional experience
Work History
CDL Truck Driver
STL Truckers LLC
Charles Town, MO
2023.05 - Current
- Operated commercial truck to transport goods and materials over long distances.
- Maintained a log book of working hours, distance traveled, fuel consumption, and any problems encountered during the trip.
- Utilized GPS systems for navigation purposes throughout trips.
- Followed all applicable rules, laws and regulations governing the safe operation of a large vehicle.
- Communicated with customers regarding delivery times and location details.
- Loaded cargo securely using appropriate tools such as straps or blocks to ensure safe transportation.
- Unloaded cargo at designated locations in a timely manner while following safety protocols.
- Ensured compliance with DOT regulations including hours of service, weight limits, hazardous material handling requirements and driver qualifications.
- Performed basic troubleshooting on mechanical components when necessary.
- Reported any incidents or accidents to management immediately upon occurrence.
- Completed daily pre-trip inspection checklists for assigned vehicle.
- Consistently monitored traffic conditions and adjusted routes accordingly.
- Adhered to company policies regarding safety and security measures.
- Managed unexpected emergencies and route changes with calm and professionalism.
Owner/Operator Truck Driver
Freight United Logistics Company
Chicago, IL
2023.02 - 2023.04
Owner/Operator Truck Driver
Acela Express INC
Cincinnati, OH
2022.12 - 2023.01
Owner/Operator Truck Driver
TNG Trucking INC
Chicago, USA
2022.04 - 2022.11
CDL Truck Driver
Modern Nomad INC
Chicago, USA
2021.07 - 2021.12
CDL Truck Driver
Sayram Corp
Chicago, USA
2021.04 - 2021.06
Owner Operator/CDL Truck Driver
MJS Enterprices INC
Chicago, IL
2020.07 - 2020.12
Company Truck Driver
Starmax Enterprise Corp
Chicago, IL
2020.03 - 2020.06
Tourism Manager
Travel agency LLP Poehali s Nami
Almaty, Kazakhstan
2017.08 - 2017.12
- Managed budgeting, forecasting, and financial analysis of tourism operations.
- Collaborated with local businesses to create joint promotional activities for tourists.
- Assisted in developing tours and packages tailored to customer needs.
- Monitored industry trends and advised on changes needed for improved performance.
- Provided customer service support by responding promptly to inquiries and complaints.
- Maintained relationships with tour operators, travel agents, media outlets, hotels, airlines.
- Coordinated transportation arrangements for visitors including flights, car rentals, shuttles.
- Trained workers in company procedures or policies.
- Talked to coworkers using computers, radios and other electronic devices.
Senior Service and Sales Representative
Communication Technology Company JSC Kcell
Almaty, Kazakhstan
2015.01 - 2016.10
- Responded to customer inquiries, complaints, and requests in a timely manner.
- Assisted customers with product selection and order placement.
- Resolved customer issues promptly and professionally.
- Processed orders accurately and efficiently by entering data into the computer system.
- Maintained up-to-date knowledge of company products, services, policies, procedures, and pricing information.
- Identified potential sales opportunities by cross-selling and upselling additional products or services.
- Attended team meetings to discuss strategies for meeting sales goals and objectives.
- Tracked customer interactions using CRM software tools.
- Analyzed customer feedback to improve service quality standards.
- Participated in training sessions to stay current with new products, services, technology.
- Provided assistance in resolving escalated customer complaints or disputes.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Adhered to company initiatives and achieved established goals.
- Drove substantial sales through suggestive selling and by promoting add-on purchases.
Service and Sales Representative
Communication Technology Company JSC Kcell
Oral, Kazakhstan
2014.11 - 2015.01
Debt Collector
Collection agency LLP BRD
Oral, Kazakhstan
2013.12 - 2014.10
- Managed customer accounts by obtaining payment information, updating records, and ensuring accuracy in account details.
- Verified customer account balances and processed payments promptly and accurately.
- Conducted thorough research on delinquent accounts to identify reasons for non-payment, such as late payments or insufficient funds.
- Negotiated payment arrangements with customers to establish mutually acceptable plans for settling overdue accounts.
- Maintained meticulous records of all collection activities in the system database.
- Utilized skip tracing techniques to locate customers with overdue accounts who were difficult to reach.
- Provided compassionate guidance and assistance to customers experiencing financial difficulties.
- Drafted and sent letters to debtors, clearly communicating their delinquent status and the consequences of continued non-payment.
Tourism Manager
Travel agency Germes Tour-Zhaz
Oral, Kazakhstan
2011.10 - 2012.09
Education
Metropolitan Trucking &Technical Institute CDL courses -
Metropolitan Trucking and Technical
03.2020
Business advisor courses certificate -
Ministry of National Economy of the Republic of Kazakhstan and National Chamber of Entrepreneurs of the Republic of Kazakhstan
04.2018
Intensive English Programme -
APU Asia Pacific University of Technology & Innovation
04.2013
Master degree of Land management -
KazATU named after Saken Seifullin
01.2011
Bachelor of Land Planning and Cadastre -
West Kazakhstan Agrarian and Technical University named after Zhangir Khan
01.2009
Skills
- Problem-solving capabilities
- Route planning expertise
- Vehicle inspections
- Clean MVR
- Strong Work Ethic
- Safe Driving Practices
- Document Management
- Refrigerated trailers operation
- Logistics Planning
- OTR Driving
- Customer-Oriented
- Dependable and reliable
- DOT Compliance
Languages
English
Professional
Russian
Full Professional
Kazakh
Native/ Bilingual
Computer Literacy
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Basic knowledge of Google Workspace (Docs, Sheets, Slides)
- Familiar with Windows and macOS operating systems
- Internet browsing and email proficiency
Personal Qualities
- Quick learning ability
- Reliability
- Problem-solving Skills
- Communication Skills
- Time Management
- Customer Service Orientation
- Adaptability
- Physical Stamina
- Team Player
Timeline
CDL Truck Driver
STL Truckers LLC
2023.05 - Current
Owner/Operator Truck Driver
Freight United Logistics Company
2023.02 - 2023.04
Owner/Operator Truck Driver
Acela Express INC
2022.12 - 2023.01
Owner/Operator Truck Driver
TNG Trucking INC
2022.04 - 2022.11
CDL Truck Driver
Modern Nomad INC
2021.07 - 2021.12
CDL Truck Driver
Sayram Corp
2021.04 - 2021.06
Owner Operator/CDL Truck Driver
MJS Enterprices INC
2020.07 - 2020.12
Company Truck Driver
Starmax Enterprise Corp
2020.03 - 2020.06
Tourism Manager
Travel agency LLP Poehali s Nami
2017.08 - 2017.12
Senior Service and Sales Representative
Communication Technology Company JSC Kcell
2015.01 - 2016.10
Service and Sales Representative
Communication Technology Company JSC Kcell
2014.11 - 2015.01
Debt Collector
Collection agency LLP BRD
2013.12 - 2014.10
Tourism Manager
Travel agency Germes Tour-Zhaz
2011.10 - 2012.09
Metropolitan Trucking &Technical Institute CDL courses -
Metropolitan Trucking and Technical
Business advisor courses certificate -
Ministry of National Economy of the Republic of Kazakhstan and National Chamber of Entrepreneurs of the Republic of Kazakhstan
Intensive English Programme -
APU Asia Pacific University of Technology & Innovation
Master degree of Land management -
KazATU named after Saken Seifullin
Bachelor of Land Planning and Cadastre -
West Kazakhstan Agrarian and Technical University named after Zhangir Khan