Albina Tamang
Lancaster,PA
Summary
Compassionate and reliable Pre-Health student completing prerequisites toward Diagnostic Medical Sonography and seeking a Patient Care Assistant (Float) role with Penn State Health. Strong background in customer service, problem-solving, teamwork, and clear communication in fast-paced environments. Bilingual in English and Nepali, with a patient-focused attitude, strong attention to detail, and willingness to complete required healthcare certifications.
Overview
4
4
years of professional experience
Work History
Family Homecare
Private Family Care
Lancaster, PA
01.2025 - Current
Cashier / Member Services Associate
BJ's Wholesale Club
Lancaster, PA
10.2024 - Current
- Provide friendly, professional assistance to members by answering questions, resolving concerns, and supporting a positive service experience.
- Process high-volume cash, credit, and electronic transactions with accuracy, responsibility, and attention to detail.
- Communicate clearly with members and team members to solve problems and keep daily operations running smoothly.
- Promote membership benefits by listening to customer needs and explaining information in a patient, respectful manner.
- Maintain clean, organized work areas and assist with restocking to support safety, efficiency, and teamwork.
Cashier / Sales Associate
Weis Markets
Lancaster, PA
06.2022 - 09.2024
- Delivered friendly and efficient service while helping customers with purchases, returns, and product questions.
- Handled payments accurately and responsibly while maintaining professionalism during busy shifts.
- Supported store organization by restocking items, maintaining displays, and keeping checkout areas clean.
- Collaborated with team members to meet daily goals and provide smooth, respectful customer experiences.
Education
High School Diploma - Pre-Health / Prerequisites Toward Diagnostic Medical Sonography
Harrisburg Area Community College (HACC)
05-2028
Skills
- Patient-focused communication and compassionate service
- Customer/member service in fast-paced environments
- Accuracy with transactions, records, and confidential information
- Cross-cultural communication; fluent in English and Nepali
- Google Workspace: Docs, Sheets, Drive, Calendar
- Problem-solving and conflict resolution
- Teamwork and collaboration with staff and supervisors
- Time management, multitasking, and reliability
- Computer skills: Microsoft Word, Excel, Outlook, Teams
- Point-of-sale systems and membership support
Certifications And Awards
- OSHA Certified, 2023-10-01
- Intuit QuickBooks Online Certified, 2024-05-01
- 1st Place Winner, Optimist Photo Contest, Optimist Club of Elizabethtown, PA, 2024-01-01
Timeline
Family Homecare
Private Family Care
01.2025 - Current
Cashier / Member Services Associate
BJ's Wholesale Club
10.2024 - Current
Cashier / Sales Associate
Weis Markets
06.2022 - 09.2024
High School Diploma - Pre-Health / Prerequisites Toward Diagnostic Medical Sonography
Harrisburg Area Community College (HACC)