Albina Vankova
Jacksonville,FL
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth. And while I develop my skills in healthcare, I will improve and acquire new skills for nursing school.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Receptionist
Ascension St. Vincent's urgent care
Jacksonville, FL
12.2022 - 03.2025
- Greet patients when they come in the building.
- Scheduling appointments
- Verify insurance.
- Answer the phone and answer any questions.
- Collect co-payments.
Customer Service/Cashier
Old Navy
Jacksonville, FL
10.2018 - 05.2022
- Greet customers and ascertain what each customer wants or needs.
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Compute sales prices, total purchases, and receive and process cash or credit payment.
- Prepare merchandise for purchase or rental.
- Answer questions regarding the store and its merchandise.
Cashier/Customer Service
Chick-fil-A
Jacksonville, FL
05.2017 - 12.2017
- Communicated with customers regarding orders, comments, and complaints.
- Accepted payment from customers and make change as necessary.
- Scrubbed and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
- Performed cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
- Balanced receipts and payments in cash registers.
Lifeguard (Seasonal)
Adventure Landing
Jacksonville, FL
05.2016 - 09.2016
- Monitor recreational areas, water slides, swimming areas, and surrounding areas.
- Rescued distressed persons, using rescue techniques and equipment.
- Contacted emergency medical personnel in case of serious injury.
- Examined injured persons and administer first aid or cardiopulmonary resuscitation if necessary.
- Warned recreational participants of inclement weather, unsafe areas, or illegal conduct.
Education
Associate in Arts Degree -
Florida State College at Jacksonville
Jacksonville, FL05.2025
Skills
- Speak Russian
- Inventory control
- Training and development
- Active listening skills
- Time management
- Knowledge of products and selling products
- Team player
- Cpr/first-aid certified
- Merchandise restocking
- Empathetic and sound ethical judgment
- Excellent organizational skills
- Dependable and attention to detail
- Making decisions and solving problems
- Customer service
- Cash handling
- Appointment scheduling
- Insurance verification
- Effective communication
- Problem resolution
- Customer and client relations
Certification
CPR Certification, 2025-03-01
Volunteer Experience
Patient care technician, Medical assistant experience
Languages
Russian
Full Professional
Timeline
Receptionist
Ascension St. Vincent's urgent care
12.2022 - 03.2025
Customer Service/Cashier
Old Navy
10.2018 - 05.2022
Cashier/Customer Service
Chick-fil-A
05.2017 - 12.2017
Lifeguard (Seasonal)
Adventure Landing
05.2016 - 09.2016
Associate in Arts Degree -
Florida State College at Jacksonville
Similar Profiles
Nyla HobbsNyla Hobbs
Registered Medical Assistant at Ascension St. Vincent's Urgent Care - MandarinRegistered Medical Assistant at Ascension St. Vincent's Urgent Care - Mandarin
Jessica KeithJessica Keith
Medical Assistant at Ascension Medical GroupMedical Assistant at Ascension Medical Group
Chelsea WhyteChelsea Whyte
Medical Assistant Extern at Ascension St. Vincent's Primary CareMedical Assistant Extern at Ascension St. Vincent's Primary Care
Destiny FieldsDestiny Fields
Fraud Operations Specialist at CitibankFraud Operations Specialist at Citibank
Gerald PeterkinGerald Peterkin
Member Services Supervisor at BusinessolverMember Services Supervisor at Businessolver