Summary
Overview
Work History
Education
Skills
Make people happy around me and spreading the love
Languages
Timeline
Generic

Tamar Shavlakadze

Brooklyn

Summary

Tamar Shavlakadze 38years old. From Georgia Tbilisi. I live in the united states since 2010 years. Love and respect this amazing country. Grateful so much of this county and the experience I got all these years and so ready to have more Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

14
14
years of professional experience

Work History

Receptionist

Medical Group
08.2024 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Front Desk Receptionist

I & Y Senior Care
08.2023 - 04.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Sales Coordinator

Victoria's Secret
06.2021 - 01.2022

I was top sales associate as well as I helped cashiers

  • Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues
  • Improved productivity by increasing customer communication and responding to feedback
  • Spearheaded team-building sales meetings to inform supervisors of changes and promote successful sales strategies
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions
  • Enhanced product presentation and promotional material displays, working alongside retail representatives
  • Compiled client profiles and entered information into operating system
  • Created effective marketing and trade show material to educate and engage prospective clients in [Product or Service] offerings
  • Managed efficient RFP database and responses, generating timely reports to inform and adjust plans
  • Implemented updated CRM systems and social media marketing strategies to streamline sales processes and optimize communication

Beauty Specialist

Victoria's Secret
11.2012 - 03.2020
  • I was supervisor and top sales associate all these years and in 2013 I was employee of the year as well as I got certificate from management for nicest employee

Cleaner Supervisor

DeBeers Diamond Store
01.2011 - 10.2012

I supervised 10 ladies how to kept the store super clean. And during the day I been to make sure the store was clean I chaked entire store many times... my job also was to make sure the flowers were fresh and in clean jars...

  • Increased employee performance through effective supervision and training
  • Restocked room supplies such as facial tissues for personal touch with every job
  • Completed financial tasks by estimating costs and preparing and managing budgets
  • Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards

Education

Ultrasound Sonographer -

EDP School of Computer Programming
Brooklyn, NY
01.2023

ESL -

Lindenwood University
Saint Charles, MO
12.2010

Bachelor of Science -

Medical University
06.2008

High School Diploma -

Tbilisi's Number 1 School
06.2003

Skills

  • Store Layouts
  • Loyalty Programs
  • Issue Resolution
  • Sales Forecasting
  • speak fluent in 3 languages Georgian Russian English
  • hard worker as much as possible and always ready for work

Make people happy around me and spreading the love

I am happy always and want to see the people happy as well... and if i could to make the happy then I am always there ....

Languages

English
Full Professional
Georgian
Full Professional
Russian
Full Professional

Timeline

Receptionist

Medical Group
08.2024 - Current

Front Desk Receptionist

I & Y Senior Care
08.2023 - 04.2024

Sales Coordinator

Victoria's Secret
06.2021 - 01.2022

Beauty Specialist

Victoria's Secret
11.2012 - 03.2020

Cleaner Supervisor

DeBeers Diamond Store
01.2011 - 10.2012

ESL -

Lindenwood University

Bachelor of Science -

Medical University

High School Diploma -

Tbilisi's Number 1 School

Ultrasound Sonographer -

EDP School of Computer Programming
Tamar Shavlakadze