Albion Hoxha
Chicago,IL
Summary
Detail-oriented and highly skilled auto estimator and body shop manager with 8 years of hands-on experience overseeing the seamless execution of automotive repairs and insurance claims processing. Demonstrated ability to efficiently manage workflow, ensuring top-notch customer service and maximizing operational efficiency. Consistently deliver high-quality repairs and exceed customer expectations. Seeking to leverage expertise in automotive repair management to drive excellence and productivity within a dynamic, customer-focused organization.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Body shop manager
Euro Collision
05.2016 - Current
- As a seasoned Body Shop Estimator and Manager with 8 years of dedicated service in the automotive repair industry, I have been responsible for overseeing and executing comprehensive collision damage assessments, as well as managing the daily operations of the body shop
- My role has been pivotal in ensuring the efficient flow of work, adherence to quality standards, and excellent customer service
Sales Manager
Astoria Company
02.2010 - 04.2016
- As a Fabric Textile Sales Manager, I led the sales efforts of our fabric textile products, serving as a vital link between our company and our clients in the textile industry
- I managed a sales team, formulate sales strategies, foster client relationships, and drive revenue growth through the promotion and sales of our diverse range of fabric textiles
Education
Bachelor's - Business Managment
Uni-Universum Interiational College
Skills
- Automotive Repair Skills
- Estimation and Appraisal
- Quality Control
- Teamwork
- Customer Service
- Self motivation
- Leadership
- Goal setting
- Workflow Management
- Professionalism
- Inventory Management
- Sales tracking
- Regulatory Compliance
- Problem-Solving
- Computer Skills
- Safety Awareness
- Detail-Oriented
- Time Management
- Communication
- Continuous Learning
- Budget Management
- Adaptability
- Staff training and development
- Quality control
- Workflow coordination
- Business relationships
- Automotive repair
- Financial management
- Collision estimating
- Estimating expertise
- Active listening
- Decision-making
- Relationship building
- Customer relations
- Task prioritization
Certification
I-Car Platinum
Timeline
Body shop manager
Euro Collision
05.2016 - Current
Sales Manager
Astoria Company
02.2010 - 04.2016
Bachelor's - Business Managment
Uni-Universum Interiational College
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