ALDA JAMES
Tulsa,US
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet agency goals. Dedicated Social Worker offering over 10 years of counseling and crisis intervention expertise. Offering comprehensive background in social services and family and working with At-Risk population, as well as strong interpersonal, organizational and computer skills. Builds client rapport and assesses needs to provide appropriate resources.
Overview
21
21
years of professional experience
Work History
Child Welfare Specialist (lead worker)
Oklahoma Department of Human Services
08.2016 - Current
- Primary responsibility for providing child welfare services to children and families in communities, facilities, institutions or hospitals
- Duties include continuous assessment of child safety in regard to family-centered and community services
- Receive referrals and completed assessments and/or investigated abuse or neglect
- Completed case documentation, made recommendations based upon need and required interventions
- Collaborated with law enforcement, district attorney to implement appropriate court procedures involving families
- Provided various social work engagement with families to ensure families opportunities to progress
- Participated and scheduled Family Team Meetings.
Career Manager
Workforce Tulsa
07.2013 - 05.2016
- Primary focus to deliver career counseling and job search coaching and advisement to help participants make informed career decisions, gain career-related experience, prepare an effective job search and obtain professional employment
- Spearheaded a comprehensive training program for 25 new employees on child welfare protocols and case management software, resulting in a 30% decrease in onboarding time and a notable increase in case resolution efficiency
- Provided recruitment services and developed partnerships with employers to identify employment opportunities for job seekers
- Accurately managed client data for caseloads of over 200 clients using skills assessments tools, resources, and workshop to facilitate client awareness of interest, strengths
- Administered other counseling and community support to accomplish mission and goals of Workforce One Stop Center
- Budgeted, weekly and monthly reports to show client services and outcomes to meet contractual and common measures
- Assisted with/and or coordinated employment services, logistics and administrative details for career fairs, center hiring interviews, job listings and special career events.
Community/ Homebased Services
Youth Services of Tulsa
04.2005 - 02.2013
- Provided family therapy counseling services to clients at home, schools, detention centers, residential placement, and provided support services to at risk clients and families
- This service addressed probation and court ordered counseling to families displacement, treatment and discharge planning and case management for family systems and Diagnosing
- Maintained assigned client caseload, referred by community agencies OJA, JBDC, Schools and parent referrals
- Completed intakes and assessments where individual and families resided to determine appropriate treatment
- Completed screening, evaluations and reports for individuals, families for court hearings
- Provide all required reports to referred community agency for appropriate level of services
- Made appropriate referrals and case reports for interventions with domestic violence, abuse and neglect to DHS
- Reviewed all paper required for referrals to community agencies (shelter, residential placements)
- Developed, assessed referrals and recommend the appropriate level of intervention
- Implemented treatment plans
- Facilitated individual, marriage and family therapy sessions.
Shelter Program Manager
Youth Services Crisis Shelter
10.2002 - 12.2005
- Supervised and maintained a 20 bed Emergency Crisis Shelter for Adolescent Youth and families for intervention
- Interviewed, supervised evaluated, and hired 20 Direct Care Workers and additional support staff (all shifts) to meet overall maintenance of day to day operations of the shelter
- Responsible for coordinating all crisis and trauma situations, social events, budget planning
- Facilitated and taught aggressive behavior, emotional & physical abuse, and stress management
- Planned and implemented budget, monthly menus, managed inventory and supplies needed to meet resident population
- Prepared weekly, monthly, verbal, and written reports to Directors, and Board Members
- Implemented after hours crisis on call in consultation and support for staff and families in crisis.
Education
Master of Arts (Marriage & Family Therapy) -
Southern Nazarene University
Bethesda, OK01.2006
Skills
- Microsoft Office Suite
- Individual and family counseling
- Client Needs Assessment
- Disadvantaged youth programs
- Case Management
- Community Resources
- High-Risk Populations Identification
- Family planning counselor
- Community Referrals
- Service planning
- Client Interviewing
- Psychosocial assessment
- Home visits
- Conducting interviews
- Excellent Communication
- Client Advocacy
- Conflict Resolution
Timeline
Child Welfare Specialist (lead worker)
Oklahoma Department of Human Services
08.2016 - Current
Career Manager
Workforce Tulsa
07.2013 - 05.2016
Community/ Homebased Services
Youth Services of Tulsa
04.2005 - 02.2013
Shelter Program Manager
Youth Services Crisis Shelter
10.2002 - 12.2005
Master of Arts (Marriage & Family Therapy) -
Southern Nazarene University
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