Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Aldana Espinoza

Piscataway,NJ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Police Dispatcher position. Ready to help the team achieve company goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server

Ferraros Italian Restaurant
04.2019 - 09.2022
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Server

Texas Roadhouse
03.2016 - 04.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Sales Associate

Hollister.Co
01.2016 - 06.2016
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Education

No Degree - Criminal Justice

Middlesex County College
Edison, NJ

High School Diploma -

Piscataway Township High School
Piscataway, NJ
06.2017

Skills

  • Decision Making
  • Critical Thinking
  • Multitasking Abilities
  • Time Management
  • Stress Management
  • Fluent Bilingualism

Accomplishments

  • 2017 New Jersey State Seal of Biliteracy in Spanish.
  • National Honor Society.

Certification

  • Certified Adult and Pediatric First Aid/CPR/AED, American Red Cross - August 9th, 2023- August 9th, 2025.
  • Certified Basic Life Support (BLS), American Heart Association - October 25th, 2023- October 2025.
  • Certified Emergency Medical Dispatcher (EMD), National Emergency Communications Institute (NECI) - September 22nd, 2023.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Server

Ferraros Italian Restaurant
04.2019 - 09.2022

Server

Texas Roadhouse
03.2016 - 04.2019

Sales Associate

Hollister.Co
01.2016 - 06.2016

No Degree - Criminal Justice

Middlesex County College

High School Diploma -

Piscataway Township High School

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Aldana Espinoza