ALDAYR GUITRON
Anaheim,CA
Summary
I am eager to contribute to your organization’s growth by supporting and achieving company goals step by step. With a strong background in team leadership, strategic planning, and operational management, I bring both experience and enthusiasm to every project. I pride myself on fostering collaborative, productive work environments and using clear communication and strong organizational skills to ensure success. My proven track record of driving results reflects not only my commitment to excellence but also my willingness to go the extra mile to help the company thrive.
Overview
5
5
years of professional experience
Work History
Intake Manager
Sweet James LLP
02.2025 - Current
- Optimized the intake process by introducing new protocols and procedures, improving efficiency and enhancing client satisfaction.
- Partnered with management to design and implement strategies that elevated overall organizational performance.
- Consistently boosted monthly client sign-ups through strategic follow-ups, relationship building, and process improvements.
- Leveraged data analysis to identify trends, streamline workflows, and strengthen departmental effectiveness.
- Led sales initiatives and fostered cross-team collaboration, achieving targets, resolving client concerns, and driving continuous improvement.
Intake
The Law Offices of Daniel Kim
08.2021 - 02.2025
- Directed collaborative sales initiatives that exceeded departmental targets and drove measurable revenue growth.
- Delivered effective client issue resolution, ensuring satisfaction, retention, and strengthened business relationships.
- Adapted quickly to changing priorities and processes, consistently improving performance through continuous learning.
Senior Bank Teller
Wells Fargo
07.2020 - 07.2021
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history services charges, and interest rates.
- Established trust with clients by providing financial needs for customers future.
Education
Business Law, General Studies
Fullerton College
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Orange High School
Skills
- Leadership & Team Management
- Client Relations & Retention
- Legal Operations
- Intake & Case Management
- Process Optimization
- Strategic Planning & Execution
Timeline
Intake Manager
Sweet James LLP
02.2025 - Current
Intake
The Law Offices of Daniel Kim
08.2021 - 02.2025
Senior Bank Teller
Wells Fargo
07.2020 - 07.2021
Business Law, General Studies
Fullerton College
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Orange High School