Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Alden Dann

Phoenix,AZ

Summary

Dynamic Assistant Manager/Cook at Sonic Drive-In with a proven track record in delivering exceptional customer service and managing team performance. Leveraged strong communication skills and attention to detail to enhance operational efficiency and resolve customer complaints effectively. Recognized for maintaining high standards in a fast-paced environment while ensuring team collaboration.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Assistant Manager/Cook

Sonic Drive-In
, USA
08.2022 - 01.2025
  • As an Assistant Manager/Cook at Sonic Drive-In, I helped with both kitchen duties and managing the team. I took care of preparing food, making sure orders were right, and keeping the kitchen clean. I also helped manage staff, assigning tasks and making sure everyone worked together during busy times. I handled customer complaints and ensured things ran smoothly.
  • Provided excellent customer service by taking orders accurately and ensuring customer satisfaction.
  • Operated point-of-sale (POS) systems to process payments and handle cash transactions.
  • Delivered food and drinks to customers quickly and efficiently, maintaining Sonic's high standards of service.
  • Assisted with food preparation, packaging, and maintaining cleanliness in the work area.
  • Worked collaboratively with team members to meet order demands in a fast-paced environment.

Education

High School Graduate -

Barry Goldwater High School
Phoenix, AZ
05.2023

Skills

  • Attention to detail
  • Observational skills
  • Communication proficiency
  • Customer service
  • Calmness under pressure
  • Professional demeanor

Certification

Unarmed Guard Card, Arizona, 1805093, 10/24/26

Timeline

Assistant Manager/Cook

Sonic Drive-In
08.2022 - 01.2025

High School Graduate -

Barry Goldwater High School

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