Aldo Cruz
Redlands
Summary
Experienced in customer service and communication, facilitating high satisfaction levels through attentive interactions and problem resolution. Demonstrated ability to create a welcoming environment while assisting customers with inquiries and product-related concerns. Proven skills in time management and quality assurance, ensuring compliance with safety protocols in various settings. Knowledgeable in inventory management, supporting sales efforts effectively.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Automotive Technician
Redlands Highschool
Redlands
08.2024 - Current
- Facilitated high customer satisfaction through proficient automotive service in school autoshop program.
- Supported staff interactions by delivering attentive service and creating a welcoming environment.
Electrical Apprentice
Electric Patrol
Redlands
01.2022 - 01.2025
- Communicated with customers to enhance satisfaction and resolve issues.
- Provided support in resolving issues
- Interpreted conversations between Spanish and English speakers, ensuring accurate and clear exchanges.
- Assisted senior electricians with troubleshooting and repairing electrical issues.
- Followed safety protocols to ensure compliance with industry standards
Education
High School Diploma -
Redlands High School
Redlands, CA 08.2022 - 03.2026
Skills
- Strong work ethic
- Problem-solving
- Valid Driver's license
- Time management
- Heavy lifting
- Quality assurance
- Attention to detail
- Safety awareness
- Hand and power tools
- Customer service
- Physical stamina
- Customer communication
- Product knowledge
- Sales support
- Inventory management
Certification
OSHA 10-Hour General Industry Training
Languages
- English
- Spanish
Timeline
Automotive Technician
Redlands Highschool
08.2024 - Current
High School Diploma -
Redlands High School
08.2022 - 03.2026
Electrical Apprentice
Electric Patrol
01.2022 - 01.2025