Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Aldyfrell Gonzalez

Hackensack,NJ

Summary

Hard-working Loss Prevention Officer with 20 years of experience in security. Adept at working with management to devise effective loss control policies and procedures. Highly attentive in monitoring premises and skilled at identifying signs to attempted theft. Highly motivated and detail-oriented loss prevention professional experienced in detecting, preventing and resolving security breaches, fraudulent activities and theft. Proven ability to remain calm and professional in high-pressure situations. Maintains professionalism and strong customer service standards.

Overview

27
27
years of professional experience
1
1
Certificate

Work History

Loss Prevention Manager

W New York Union Square
06.2022 - Current
  • Submitted incident reports to Polar and followed with Marriott Claims.
  • Responsible for maintaining and testing AT&T system on a weekly/monthly basis.
  • Completed monthly safety walks and corrected any discrepancies found. Findings would be shared with Executive team.
  • Critiqued monthly P&L for department
  • Oversaw team of security officers and managed scheduling.
  • Conducted Safety trainings and distributed safety postcards to talent. Safety training conducted and followed up with any concerns.
  • Implemented construction badges during renovations to ensure authorized personal on property.

Loss Prevention Manager

Marriott International, Inc.
10.2021 - 06.2022
  • Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible and directing shoppers to safety.
  • Collaborated with law enforcement to detain and prosecute theft perpetrators, appearing in court hearings to provide honest and full eyewitness testimony of events.
  • Headed safety and loss prevention programs by guiding staff.
  • Trained all new executives and asset protection personnel.
  • Collaborated with law enforcement to report crime and suspicious activity.
  • Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.

Loss Prevention Officer/FLSD

Marriott International, Inc.
11.2014 - 02.2021
  • Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
  • Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible and directing shoppers to safety.
  • Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
  • Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.

Police Officer

New York City Police Department
07.1996 - 03.2013
  • Talked regularly with citizens to establish rapport and become familiar presence in area.
  • Investigated and reported crimes, accidents, offenses and damage to property.
  • Answered emergency calls for help from citizens and business owners.
  • Secured crime scenes, gathered evidence and questioned witnesses.
  • Enforced traffic laws and ordinances through visual observation and radar speed detection.

Education

High School Diploma -

Automotive H.S.
Brooklyn, NY
06.1991

Skills

  • Commercial Property
  • Store Operations
  • Recovering Merchandise
  • Court Hearings
  • Critical Thinking
  • Safety Violations
  • Law Enforcement Collaboration
  • Internal Fraud
  • Financial Loss Prevention

Accomplishments

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Certification

  • Fire & Life Safety Director License - 91641993
  • CPR Trained
  • NYS Security License- 10012806133

Languages

Spanish
Native or Bilingual

Timeline

Loss Prevention Manager

W New York Union Square
06.2022 - Current

Loss Prevention Manager

Marriott International, Inc.
10.2021 - 06.2022

Loss Prevention Officer/FLSD

Marriott International, Inc.
11.2014 - 02.2021

Police Officer

New York City Police Department
07.1996 - 03.2013

High School Diploma -

Automotive H.S.
Aldyfrell Gonzalez