Alea Satterwhite
Newnan,GA
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Publix. Proven ability in food preparation and safe food handling practices, consistently enhancing customer satisfaction. Recognized for maintaining cleanliness and organization, ensuring compliance with health standards while efficiently collaborating with team members.
Overview
10
10
years of professional experience
Work History
Deli Clerk
Publix
04.2018 - Current
- Maintained cleanliness and organization of deli area to ensure compliance with health standards.
- Operated slicers and scales efficiently while adhering to safety protocols.
- Greeted customers at counter to fulfill requests and answer questions.
- Assisted customers with deli selections, providing product information and recommendations.
- Collaborated with team members to prepare specialty orders, enhancing customer satisfaction.
- Monitored inventory levels, restocking products as needed to minimize shortages.
Associate
Dunkin' Donuts
09.2021 - 11.2023
- Prepared and served high-quality beverages and food items to customers efficiently.
- Maintained cleanliness and organization of workstations, ensuring compliance with health standards.
- Assisted in training new team members on operational procedures and customer service techniques.
- Handled cash register transactions accurately, promoting quick service during peak hours.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Sandwich Artist
Subway
03.2016 - 04.2018
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Prepared fresh ingredients and assembled sandwiches according to customer specifications.
- Ensured cleanliness and sanitation of workstations, adhering to food safety guidelines.
- Collaborated with team members to maintain efficient workflow during peak hours.
Education
High School Diploma -
Skills
- Customer service
- Cleanliness and sanitation
- Honesty and integrity
- Strong work ethic
- Safe food handling practices
- Food preparation
Timeline
Associate
Dunkin' Donuts
09.2021 - 11.2023
Deli Clerk
Publix
04.2018 - Current
Sandwich Artist
Subway
03.2016 - 04.2018