Aleah Brooks
Yuma,AZ
Summary
Committed to enhancing team performance by sharing knowledge and best practices in customer service operations.
Friendly and patient with natural ability to connect with and support students. Possesses foundational understanding of educational techniques and child development, combined with strong organizational and communication skills. Dedicated to creating positive and inclusive learning environment to enhance student success.
Developed skills in collaborative and educational environment, focusing on supporting student learning and engagement. Demonstrates strong organizational and communication abilities, with keen understanding of how to create inclusive and supportive spaces. Looking to transition to new field, applying these transferable skills to foster growth and success in dynamic setting.
Overview
3
3
years of professional experience
1
1
Certification
Work History
ESS Paraprofessional
Yuma School District 1
Yuma, AZ
08.2024 - Current
- Supported instructional staff by preparing materials and resources for classroom activities.
- Assisted students with learning tasks, fostering a supportive educational environment.
- Adapted lesson plans to meet diverse learning needs, enhancing student engagement.
- Utilized educational technology tools to facilitate learning and improve student outcomes.
- Facilitated daily activities and educational programs for children, fostering a positive learning environment.
- Supported the implementation of age-appropriate curriculum, enhancing child engagement and development.
- Communicated effectively with parents regarding children's progress and daily activities, strengthening parent-teacher relationships.
- Developed creative lesson plans that aligned with educational goals, stimulating cognitive growth among children.
CNA
River Valley Estates
Yuma, Arizona
03.2024 - 03.2025
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Assisted residents in preparing for activities and social programs.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Planned and served meals and snacks to patients according to prescribed diets.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Administered medications under supervision of a licensed nurse.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Documented activities and recorded information in EMR system.
- Answered patient call signals and signal lights to determine patients' needs.
Crew Member
McDonald's
Yuma, AZ
06.2023 - 02.2024
- A crew member.
- Crew trainer
- Line cook
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Stocked shelves and cases with new or transferred items.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Assisted management team with inventory counts of food products and beverage supplies.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Resolved customer complaints in a professional manner.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Brewed and served coffee and tea with preferred add-ins.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education
High school diploma -
Cibola High School
Yuma, AZ05.2024
Skills
- Cashiering
- Food Preparation
- Food Service
- Cleaning Experience
- Time management
- Effective communication
- Attention to detail
- Active listening
- General housekeeping
- Calm under stress
- Recording vital signs
- Willingness to learn
- Multitasking capacity
- Organizational skills
- Excellent communication
- Patience and empathy
- Parent communication
- CPR certified
- Music and movement
- Classroom organization
- Motor skills development
- Toilet training
- Health and safety
- Child development
- Early childhood education
- Curriculum implementation
- Outdoor activities planning
- Nutrition
- Storytelling
- Child assessment
- Special needs experience
- Active listener
- Safety monitoring
- Loves children
- CPR and first aid
- Positive role model
- Arts, crafts, and games
- Play-based learning
- Social skills development
- First aid training
- Social development activities
Certification
- Driver's License, 04/01/23, Present
- CPR Certification, 04/01/23, Present
- First Aid Certification, 04/01/23, Present
Timeline
ESS Paraprofessional
Yuma School District 1
08.2024 - Current
CNA
River Valley Estates
03.2024 - 03.2025
Crew Member
McDonald's
06.2023 - 02.2024
High school diploma -
Cibola High School