Gabrielle Dao
Goodyear,AZ
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual, and productive professional when working with little to no supervision.
Overview
7
7
years of professional experience
Work History
ESS Paraprofessional
Wildflower School
2023.10 - Current
- Provided one-on-one support for students with disabilities, enabling them to reach their full potential in the classroom.
- Implemented data-driven interventions for struggling students, leading to improved academic performance and increased confidence levels.
- Monitored student progress through regular assessments and adjusted instructional techniques accordingly, ensuring academic growth.
- Collaborated with multidisciplinary teams, including speech therapists, occupational therapists, and counselors to ensure a comprehensive approach to supporting each student's individual needs.
- Supported diverse learners by modifying instructional materials to suit various learning styles and abilities.
Host, Server
Olive Garden
2017.03 - 2023.10
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Served food and beverages promptly with focused attention to customer needs.
Patient Access Rep
Northwest Medical
2022.10 - 2023.04
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Facilitated smooth billing processes by verifying insurance eligibility, obtaining authorizations, and accurately entering claim details into the system.
Education
Associate of Science - Pre-Medicine
Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZ12.2020
Skills
- Problem-solving abilities
- Medical terminology knowledge
- Call center experience
- Data entry proficiency
- Current IVP Fingerprint Clearance card (Exp. 11/2029)
Timeline
ESS Paraprofessional
Wildflower School
2023.10 - Current
Patient Access Rep
Northwest Medical
2022.10 - 2023.04
Host, Server
Olive Garden
2017.03 - 2023.10
Associate of Science - Pre-Medicine
Maricopa Community Colleges - Estrella Mountain Community College
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