Aleah F. Garcia
Chimayo
Summary
Highly motivated professional with a strong work ethic and exceptional interpersonal skills. Proven ability to adapt quickly to new challenges and meet organizational needs through organized and efficient practices. Effectively works both independently and under pressure. Skilled at rapidly mastering new skills and thriving in dynamic environments. Committed to contributing positively to team goals and driving continuous improvement.
Overview
10
10
years of professional experience
Work History
Customer Service Representative
Presbyterian Hospital
Española, NM
01.2026 - 12.2026
- Resolved patient inquiries and concerns through effective communication and problem-solving techniques.
- Managed appointment scheduling using electronic health record systems to enhance patient flow.
- Collaborated with healthcare teams to ensure timely and accurate information delivery to patients.
- Streamlined processes for handling patient feedback, resulting in improved service quality initiatives.
- Monitored and updated patient demographic records to guarantee adherence to HIPAA compliance.
- Led initiatives to improve response times for patient requests, enhancing overall satisfaction scores.
- Trained new staff on customer service protocols and best practices for patient interactions.
Daycare Teacher
Little Creations Daycare
Española, NM
12.2018 - Current
- Developed and implemented weekly activities and curriculum to enhance student engagement.
- Created and recorded daily meal plans to support dietary management and client health.
- Maintained precise records to support effective child care management.
- Compiled comprehensive incident reports to ensure accurate documentation and analysis.
- Executed thorough documentation of children's medical records, maintaining compliance with healthcare standards and regulations.
- Conducted thorough reviews of children's documentation to ensure compliance and integrity.
- Conducted regular inspections and maintained cleanliness to promote health and safety in assigned classrooms.
- Facilitated learning experiences for infants and toddlers, promoting developmental milestones through structured curriculum.
- Organized and filed monthly required paperwork to ensure compliance with facilities food program standards.
- Implemented age-appropriate activities to foster creativity and learning in young children.
Volunteer
Angel Tree
Santa Fe, NM
10.2016 - Current
- Provided assistance to staff in the daily operations of the organization
- Organize events for sponsored children
- Coordinated county-based lists for sponsored children throughout northern New Mexico
- Gather necessary details from children's legal guardians
Cashier
Food King
Española, NM
12.2016 - 12.2017
- Managed point-of-sale operations to facilitate smooth checkout experiences for customers.
- Achieved high customer satisfaction through effective inquiry responses. Streamlined item scanning and transaction processing. Collected payments efficiently to support business operations.
- Managed inventory levels by restocking items to ensure product availability.
- Collaborated with team members to address customer needs and provide effective solutions.
- Assisted in maintaining cleanliness by sweeping floors. Cleaned registers to ensure a tidy environment. Disposed of trash to promote hygiene.
- Assisted management in executing closing duties, contributing to a seamless end-of-day operation.
- Conducted thorough cash drawer and vault audits to verify accuracy and compliance with financial standards.
- Coordinated deposit preparation activities to support seamless financial transactions.
Education
SANTA FE COMMUNITY COLLEGE
New Mexico05-2022
CENTRAL NEW MEXICO COMMUNITY COLLEGE
New Mexico05-2019
NORTHERN NEW MEXICO COLLEGE
New Mexico05-2018
High School Diploma -
Espanola Valley High School
New Mexico05-2018
Skills
- Experienced with software programs
- Consistent work performance
- Effective time management
- Independent action
- Effective organization
- Skilled in Microsoft Office tools
- Service excellence
- Consistent punctuality
- Skilled in team leadership
- Child safety
- CPR and first aid
- Approachable
- Efficient under pressure
References
- Stephanie L. Vigil 505-920-1466, Quality Assurance Analyst (Los Alamos National Laboratory)
- James T. Martinez 505-795-1964 Superintendent (Los Alamos National Laboratory)
- Zachary E. Vigil 505-927-2040, Employee Services Representative (Los Alamos National Laboratory)
Volunteer Experience
- The Rock Christian Fellowship, Volunteered in various areas including ushering, distributing food, planning events, and teaching Sunday School.
- Shoes 4 Shorties, Collected names of children in need of shoes and organized events for distribution.
- The Rock Christian Academy, Assisted with administrative tasks including filing, logging grades, placing book orders, and handling office needs.
Timeline
Customer Service Representative
Presbyterian Hospital
01.2026 - 12.2026
Daycare Teacher
Little Creations Daycare
12.2018 - Current
Cashier
Food King
12.2016 - 12.2017
Volunteer
Angel Tree
10.2016 - Current
CENTRAL NEW MEXICO COMMUNITY COLLEGE
NORTHERN NEW MEXICO COLLEGE
High School Diploma -
Espanola Valley High School
SANTA FE COMMUNITY COLLEGE