Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ALeah Gonzalez

Boise,ID

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Pursues every opportunity to support team members and proactively address issues.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Barista

Starbucks, Barista
08.2024 - Current
  • Prepared and served high-quality coffee beverages in fast-paced environment
  • Maintained cleanliness and organization of workstations to ensure efficiency
  • Assisted customers with menu selections, providing recommendations based on preferences
  • Operated cash register accurately, processing transactions and handling customer inquiries

Server

Ling and Louie's Asian Bar and Grill
03.2022 - 08.2024
  • Provided exceptional customer service by anticipating guest needs and responding promptly to inquiries.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Assisted in training new servers on menu items and customer service protocols.

Dining Room Supervisor

Morningstar
01.2020 - 05.2022
  • Supervised daily dining operations, ensuring efficient service delivery and adherence to quality standards.
  • Implemented scheduling strategies, optimizing staffing levels to meet fluctuating dining room demands.
  • Monitored inventory levels, coordinating with suppliers to maintain stock of food and beverage items.

Education

GED -

College of Western Idaho
Nampa, ID

Skills

  • Time management
  • Opening and closing duties
  • Safe food handling
  • POS system operation
  • Conflict resolution

Certification

CPR certified

Food Safety certified


Timeline

Barista

Starbucks, Barista
08.2024 - Current

Server

Ling and Louie's Asian Bar and Grill
03.2022 - 08.2024

Dining Room Supervisor

Morningstar
01.2020 - 05.2022

GED -

College of Western Idaho

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