Aleah Hall
Summary
Recreational Leader with a proven track record at the City of Stockton, leading in activity planning and youth mentoring. Strengthened participant engagement through innovative programming, fostering community connections. Known for effective cross-functional communication and a friendly demeanor, ensuring safety and satisfaction in all recreational activities.
Overview
2
2
years of professional experience
Work History
Recreational Leader
City of Stockton
05.2023 - 06.2024
- Managed safe and efficient activities for recreational classrooms, ensuring a positive experience for all kids.
- Collaborated with fellow staff members to develop a well-rounded schedule of recreational offerings, resulting in higher attendance rates.
- Actively participated in ongoing professional development opportunities to stay current on best practices within the field of recreation leadership.
- Developed strong relationships with participants, fostering a sense of community within the program environment.
- Trained staff members on conducting events and following safety procedures.
- Collaborated with other recreation staff in developing new recreational activities.
- Enhanced participant enjoyment by designing and implementing diverse recreational activities tailored to various age groups and interests.
- Promoted teamwork among staff members through regular meetings that emphasized collaboration, shared decision-making processes, leading to improved working relationships.
- Ensured compliance with safety regulations for all activities offered through diligent monitoring and routine inspections of facilities and equipment.
Restaurant Hostess
Chili's Grill & Bar
02.2022 - 04.2022
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Checked in with servers to confirm preparedness before seating customers.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Actively monitored restaurant capacity levels throughout the shift, making informed seating decisions to maintain a comfortable dining atmosphere.
- Coordinated large party bookings both on the phone and in-person, creating organized seating plans tailored to guest needs.
Education
High School Diploma -
Stockton Collegiate International Schools
Stockton, CASkills
- Food handling
- Safety training
- Youth mentoring
- Activity planning
- Rapid and Adaptive
- Effective cross functional communicator
- Friendly, positive attitude
- Teamwork and collaboration
- Time management
- Problem-solving
- Customer service
- Activity coordination
- Reliability
Languages
Spanish
Professional Working
Timeline
Recreational Leader
City of Stockton
05.2023 - 06.2024
Restaurant Hostess
Chili's Grill & Bar
02.2022 - 04.2022
High School Diploma -
Stockton Collegiate International Schools
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