Alec Beneyto
Venice,CA
Summary
Dynamic professional with a proven track record at The Butchers Daughter, excelling in customer service and conflict de-escalation. Skilled in managing reservations and training staff, I foster community engagement and enhance operational efficiency. My attention to detail and ability to create memorable experiences drive success in every role I undertake.
Overview
9
9
years of professional experience
Work History
Restaurant Hostess
The Butchers Daughter
1205 Abbott Kinney Blvd, CA
06.2021 - 06.2025
- Greeted customers and escorted them to their tables.
- Managed reservations and organized seating charts efficiently.
- Assisted servers by communicating special requests from guests.
- Monitored dining room flow to optimize guest seating and wait times.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
Property Manager
Podshare
Los Angeles, California
12.2020 - 12.2021
- Managed daily operations of shared living spaces for diverse residents.
- Coordinated maintenance requests and ensured timely resolutions for property issues.
- Trained new staff in operational procedures and customer service best practices.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Developed and implemented community engagement activities for resident interaction.
Membership Manager
Perot Museum of Nature and Science
Dallas, TX
07.2016 - 07.2020
- Managed membership database, ensuring accurate and up-to-date member information.
- Coordinated communication with members through newsletters and event invitations.
- Collaborated with marketing team to create promotional materials for membership drives.
- Organized member-exclusive events to foster community and promote engagement.
- Trained staff on membership software and best practices for customer service.
- Created and maintained relationships with members, vendors, and sponsors.
- Analyzed membership trends to identify opportunities for growth and improvement.
Skills
- Reservation systems
- Staff training
- Property management
- Community engagement
- Marketing campaigns
- Conflict de-escalation
- Social perceptiveness
- Customer service expertise
- Attention to detail
- Event planning
Timeline
Restaurant Hostess
The Butchers Daughter
06.2021 - 06.2025
Property Manager
Podshare
12.2020 - 12.2021
Membership Manager
Perot Museum of Nature and Science
07.2016 - 07.2020
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