Alec Espendez
El Paso,TX
Summary
Twenty-six years of mechanical and construction industry, thirteen years of supervisory and management experience, and six years of military service. Managed medical equipment delivery, particularly in hospice care, is a critical service that demands precision, compassion, and expertise. The experience in New Mexico showcases a comprehensive skill set, including delivering essential items like oxygen and respiratory support systems and educating nurses and patients on their use. This role is crucial in maintaining equipment inventory and ensuring patient care across multiple cities. It also demonstrates effective logistics and supply chain management, instilling confidence and ability to handle large-scale operations. As a Warehouse Manager at Rotech (Major Medical) in Albuquerque, a key focus was ensuring adherence to FDA regulations and fostering a culture of service excellence within the team. The role of the Location Quality Control Director further emphasized this commitment, involving hiring, reviews, salary recommendations, and fleet maintenance. This reflects a deep understanding of operational management. Working in medical equipment delivery is characterized by meticulous documentation and record-keeping, which are vital for compliance with FDA regulations and maintaining important contracts, such as VA ones. Delivering medical equipment to patients' homes and collecting used equipment is not just a task but a demonstration of dedication to patient care and efficient task coordination. This approach is fundamental to a well-organized and compassionate healthcare service system.
Overview
34
34
years of professional experience
Work History
Driver Service Technician
Pharmacare
09.2007 - 11.2010
- Deliver and maintenance medical equipment, liquid oxygen, 24 hr
- On-call delivery of medications and contingency items to patients’ homes.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Explained diagnostic findings to customers and outlined repair or service options.
- Responded to customer problems by troubleshooting and resolving hardware and software issues.
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
- Tested systems, noting issues and completing preventive maintenance.
- Completed preventive maintenance on machines to enhance production and maintain quality.
- Diagnosed and repaired problems with electrical and mechanical systems.
Warehouse / Driver Technician
Barker Healthcare
05.2004 - 08.2007
- Delivered and maintained equipment inventory and traveled the northern part of NM to hospice patients in Odyssey.
- Performed daily troubleshooting and service calls from close to 25 patients daily.
- Organized the delivery schedule to downstream the overtime, making service more efficient.
Warehouse Manager
Major Medical (Rotech)
07.2001 - 10.2003
- Supervise 12 employees, trained, evaluated performance, distributed workload, schedule vehicle fleet maintenance, purchasing, receiving, shipping, quality control, enforced FDA regulations, inventory, records keeping, schedule equipment maintenance, review all employee’s paperwork for accuracy.
Driver Liquid Oxygen and Service Technician
Regional Medical Supply
04.2000 - 07.2001
- Deliver oxygen and durable medical equipment to patients’ homes.
- Wheelchairs, beds, oxygen tanks bed commodes, walkers, c-pap, bi-pap, feeding pumps, and concentrators.
- Deliver efficiently every week at a set time all year around.
- Traveling up to 15 hours a day and seeing 20 patients.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Delivered goods and products to customers on time and in excellent condition.
- Obtained signatures from customers upon delivery of goods.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Drove safely in various weather and road conditions to avoid accidents.
Carpentry
El Paso del Norte
05.1998 - 02.2000
- Supervised Oscar Tellez
- Framed walls, installed baseboards, installed windows, built far downs, installed kitchen cabinets, and installed bathrooms cabinets. Repaired punch out of all improper build constructions.
- Performed carpentry work by constructing and repairing walls, doors, windows, and kitchens.
- Built flooring, window frames, and countertops according to custom carpentry project specifications.
- Prepared accurate schematic drawings for concrete, electrical, plumbing, carpentry, and flooring change order options.
- Specialized in foundations, framing and finish carpentry.
- Performed minor carpentry work before, during, and after panel installations.
- Performed semi-skilled carpentry work such as subflooring repair and trim installation.
- Assisted with basic carpentry work, such as installing wooden floors and crown molding.
Home Remodeling
Southwest Home Improvement
01.1994 - 01.1997
- Supervised by Bill Miller
- Fixed all rental properties for Century 21 APD, operated company truck, and purchased materials.
- Used a variety of hand and power tools to complete tasks.
- Followed instructions and safety protocols while operating machinery and equipment.
- Installed drywall, siding, and other structural components.
- Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint, and hand tools.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Loaded and unloaded materials onto trucks and trailers.
- Helped with door and window installations.
- Demonstrated leadership skills in managing projects from concept to completion.
Security Guard
Pinkerton
08.1986 - 04.1987
- Guard in concerts, major events, and major grand openings of business.
- Crowd control and security of property.
- Remained calm, assertive, and mindful of thinking critically and problem-solving during stressful situations.
- Responded quickly to incidents and assessed active situations for security concerns.
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while prioritizing safety.
- Patrolled and monitored premises in company vehicles, on bicycles, and on foot.
- Secured premises and personnel by patrolling the property and monitoring surveillance equipment.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Checked identification of persons entering and exiting the facility to eliminate unauthorized visitors.
- Patrolled internal building spaces and facility grounds to identify and deter asset threats.
- Issued access cards to authorized personnel to monitor access points.
- Examined doors, windows, and gates to verify security.
- Communicated with the security team and building supervisors using two-way radios, mobile phones, and other technological devices.
Production Aid
Rockwell International
02.1986 - 05.1986
- Work on wiring routing, splicing, and reaching goal quota.
- Work 7 days a week schedules,
- Night shift.
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Followed strict quality control processes and procedures to meet high standards.
- Assembled products according to changing daily work orders and specific customer needs.
Supply Clerk
US Army
06.1981 - 01.1984
- Responsible for requisitions of materials in company operations
- Maintenance of equipment replacements (DX) office furniture, sports equipment, company supplies, health and welfare supplies
- Handle the removal and disposal of salvage and un-salvage equipment disposal.
- Purchased tools for vehicles and aircraft support, did safety inspections of fire extinguishers for the company, and performed safety checks.
- Monitored and evaluated compliance by employees, tenant units, and customers.
- Achieved compliance with audit performance requirements.
Mechanic
US Army
06.1978 - 06.1981
- Process all requisitions for vehicle repairs and generators in the motor pool, keep inventory records, schedule equipment maintenance, keep 32 generator units, and deliver instructional seminars in generator maintenance and operation procedures.
- On call for emergency repairs at field trips for the battalions.
- Disassembled defective parts to make proper repairs.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Inspected and tested equipment to locate worn and damaged parts.
- Ordered repair parts quickly to prevent delays in projects and repair work.
- Repaired engine and transmission components to rebuild the engine and enhance vitality.
- Performed preventative maintenance oil changes and brake jobs to preserve the performance and reliability of vehicles.
- Repaired and replaced worn and damaged components.
- Read and followed technical documentation to complete accurate repairs.
Manager Trainee
Mojica’s’ Service center
06.1976 - 07.1978
- As part of our work in tire and auto supplies sales and installation operations, meticulously maintain inventory records and take full responsibility for accounts receivables and payables, including the installation, balancing, and mounting of tires.
- The average service is 18 customers a day in all models of vehicles and commercial trucks.
- Repair flat tires with patches or tubes, sales of recaps or new tires. Sale of used tires.
- Explained services and products to customers in a friendly and engaging way.
- Acted with integrity, honesty, and knowledge to promote a company culture.
- Reviewed financial accounts for accuracy and resolved discrepancies.
- Resolved escalated concerns using professionalism and understanding of facets of the issue.
- Handled day-to-day customer or client questions via telephone or email.
Education
Bachelor in Multidisciplinary Studies -
University of Texas At El Paso
El Paso, Texas08.2024
Associate degree in integrated studies - undefined
University of New Mexico
Albuquerque, NM12.2011
Computer Accounting - undefined
International Business College
El Paso, TX06.1988
Computer Repair, Bookkeeping I and II -
Fayetteville Technical Institute
Fayetteville, NC 06.1985
Business Administration - undefined
Colegio Universitario Del Turabo
Caguas, PR06.1977
GED -
Jose Serralles
San Juan, Puerto Rico07.1976
Skills
- During active military service, I have a robust background in mechanical engineering, specifically in military vehicles and power generators Experience in equipment mechanical repair Moving to work in the supply room, I did requisitions for purchasing and receiving products and materials As a civilian, I developed solid managerial experience overseeing a team at a major medical warehouse manager position and demonstrated a diverse skill set Hazmat CDL certifications schedule the service of twelve vehicles in the company Personally repair oxygen concentrators and Helios systems for liquid oxygen tanks and portables Order equipment and Durable medical equipment for the company's operation in the budget of 50 thousand Dollars per month Shipping and receiving all needed materials Supervised up to 13 employees, hiring, firing, training, promotions, and annual evaluations Computer literacy and development skills since 1984 have undoubtedly kept pace with technological advancements, enhancing the ability to schedule and distribute workloads effectively Took computer repair courses by Apple Systems and computer accounting at the International Business College in 1984 Took courses on Computer literacy at college on word processing, PowerPoint, and Excel, and applied those computer entry skills in future jobs and college courses The leadership skills in managing a team through recruitment, training, and quality control show a commendable commitment to operational excellence I have ten years of combined experience in home healthcare and hospice outfits, conducting morning meetings, communicating diagnostic results, advising employees of the new format, and delegating and training them in all new procedures A proactive approach to improving work procedures and dedication to team support by stepping in during high work demands speak volumes about leadership and adaptability Worked as a handyman from 1987-2000 doing minor electrical jobs, plumbing repairs, Service, and maintaining rental properties and apartment complexes The duties include landscaping, swimming pool cleaning, removal of left behind furniture and belongings, roof leaks, sheetrock repair, painting, and minor carpentry work Assemble directional missile system guidance for the B 1 Bomber at Rockwell International (1984), Service and repair Royal electric typewriters and copy machine for Superior Typewriters in North Carolina Assemble circuit boards for Apple computers Prep work for the electric transformers painting shop at Transformers Inc Having fluent abilities in bilingual Spanish English education gives me an advantage in writing, reading, and speaking
- DOT Compliance
- Delivery pickup
- Vehicle Maintenance
- Route Planning
- CDL License
Honorsaffiliations
- State Food Safety Food Handlers 2024
- Couri Symposium at UTEP Spring 2023
- Ace Wings, pro-life Knight of Columbus 2023
- Motivational Enhancement Therapy, Texas Association of Addiction Professional 2023
- Collaborative Institutional Training Initiative 2021 (Citi Program)
- Strategic Planning Insights and Advice 2021 (ID 20322), Campus Health Ans Safety Operations (ID 20323), Restarting and Continuing research and Lab Operations (ID 20324), Mindfulness Practices for Healthcare 2021 (ID 20087)
- Mental Health for Higher Education Healthcare 2021 (Citi Program)
- The Federal Regulations SBE (ID 502), Informe consent SBE (ID 504), Privacy and Confidentiality (SBE (ID 505), Research in Public and Elementary Schools SBE (ID 508) Internal Base Research SBE (ID 510), Unanticipated Problems and Reporting Requirements in Social and Behavioral Research (ID 14928), History of Ethical Principals SBE (ID 490), 2021 (CITI Program)
- Quilt of Valor Foundation (NSDAR# 13447) 2017
- Odyssey Healthcare of Santa Fe 2005 Hospice Award Evaluation 2008
- Superior Training Services Advance Tractor Trailer Driver Course 1988
- DD214 US Army 1978-1984 Wheel Vehicle Power Generator Mechanic Oversees Ribbon, Army Commendation Medal, M-16 Marksman
- American Legion Certificate of Appreciation 2011
- Aware Anime 2023
- S05| E03 Business email compromise, S05 |E11 Spear phishing and social media safety, S06 |E07 Proactive cybersecurity awareness, S06 |E09 Passphrase protection, S08 |E02 Social media security Hygiene, S08 |E03 Clone phishing, S09| E01 GIGO: Garbage in Garbage out
Volunteer Experience
- 2019, present, El Paso, TX, Disabled American Veterans Council Chapter 10, Fund raiser
- 2011, 2019, 2511 Utah St. ne, Albuquerque, NM, Disabled American Veterans Council Chapter, Fund raiser
- 2011, 2018, Russellville, AR, Disabled American Veterans Council Chapter 33
- 2018, present, 10000 Pheasant Rd., El Paso, TX, 79924, Knight of Columbus 4497, Fundraiser, Grand Knight, 2022-2023
- 2013, 2018, Po Box 462, Russellville, AR, 72811-0462, Knight of Columbus 6398, Fundraiser, Deputy Grand Knight, Knight of the Year, 2015-2016, Knight of the Year, 2016-2017
- 2023, present, 10000 Pheasant Rd., El Paso, TX, 79924, Knight of Columbus, Assembly 2828, Comptroller 20220-2023
- 2023, 2024, 10000 Pheasant Rd., El Paso, TX, 79924, Altar Society Most Holy Trinity, Fundraiser, Weekly Rosary
Conclusion
My journey reflects a rich tapestry of experiences and skills across various cultures, industries, and roles. From the vibrant streets of New York City to the diverse landscapes of Puerto Rico, my early years laid a foundation for adaptability and resilience. My service in the Army as a mechanic and purchaser polish my technical understanding and introduced me to the intricacies of logistics and supply chain management. The ability to navigate between English and Spanish has undoubtedly been an asset in my interactions across the United States and abroad, particularly in Germany, where cultural nuances are as important as linguistic proficiency. My work ethic, evident from the tender age of thirteen, propelled me through various industries, from construction to healthcare. This versatility speaks to my capacity to learn and excel in varied environments. The transition back to academia after a physical setback showcases my determination to contribute meaningfully to the workforce. My pursuit of a degree in Multidisciplinary Studies at the University of Texas at El Paso is a testament to my commitment to lifelong learning and personal development. In my personal life, the stability and support of a thirty-five-year marriage and the joys of family life with my wife, daughter, and granddaughter in El Paso have undoubtedly been a source of strength and inspiration. Professionally, my tenure in supervisory and management roles, particularly in the demanding healthcare field, demonstrates my leadership qualities and ability to oversee complex operations. Experience in financial stewardship, personnel management, and policy implementation are invaluable skills contributing to any organization's success. As a warehouse manager, I manage significant budgets and servicing a large client base, highlighting your strategic planning and resource allocation capability. Ensuring compliance with FDA regulations and serving as a Quality Control Director and Training Officer reflect a deep understanding of regulatory frameworks and a commitment to excellence. As I approach graduation, my multidisciplinary education and diverse skill set position me well for a future as dynamic as my past. My story is one of perseverance, adaptability, and continuous growth, setting a powerful example for those who seek to overcome challenges and thrive in a multifaceted career path. The professional ethos reflects a commendable dedication and a meticulous approach to operational excellence. As a warehouse manager, I focus on practical strategies and continuous performance improvement, which is essential in today's fast-paced business environment. The ability to excel in problem-solving, especially in complex operational matters, sets a high standard for leadership within the logistics sector. Leading teams of more than nine employees demonstrated a management capacity and a talent for fostering a collaborative and positive work atmosphere. This is particularly noteworthy as it speaks to the skill of handling multiple tasks simultaneously while maintaining a constructive outlook. I am committed to team goals, and my readiness to assume additional responsibilities exemplifies the proactive attitude that is highly sought after in managerial roles.
Timeline
Driver Service Technician
Pharmacare
09.2007 - 11.2010
Warehouse / Driver Technician
Barker Healthcare
05.2004 - 08.2007
Warehouse Manager
Major Medical (Rotech)
07.2001 - 10.2003
Driver Liquid Oxygen and Service Technician
Regional Medical Supply
04.2000 - 07.2001
Carpentry
El Paso del Norte
05.1998 - 02.2000
Home Remodeling
Southwest Home Improvement
01.1994 - 01.1997
Security Guard
Pinkerton
08.1986 - 04.1987
Production Aid
Rockwell International
02.1986 - 05.1986
Supply Clerk
US Army
06.1981 - 01.1984
Mechanic
US Army
06.1978 - 06.1981
Manager Trainee
Mojica’s’ Service center
06.1976 - 07.1978
Associate degree in integrated studies - undefined
University of New Mexico
Computer Accounting - undefined
International Business College
Business Administration - undefined
Colegio Universitario Del Turabo
Bachelor in Multidisciplinary Studies -
University of Texas At El Paso
Computer Repair, Bookkeeping I and II -
Fayetteville Technical Institute
GED -
Jose Serralles
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