Resolve 80-120 inquiries daily for patrons on the platforms ESPN BET, theScore Bet, Barstool Sportsbook, and for guests of partnered Casino and Resort Properties.
Perform outreach for state readiness and player development marketing campaigns.
Table at various Sports & Entertainment events to promote new user acquisition outreach.
Contribute to the internal transition from the Barstool Sportsbook to the brand-new ESPN BET platform.
EVENT AND OPERATIONS MANAGEMENT INTERN
NXT Sports
Conshohocken, PA
09.2020 - 01.2021
Dealt with hands-on assistance with packing and organizing a warehouse and trucks for multiple lacrosse tournaments a weekend
Oversaw the club budget and kept track of inventory
Booked hotels, flights, and rental cars for company trips
Recruited new lacrosse clubs to our tournaments.
GAMEDAY INTERN
Wilmington Blue Rocks
Wilmington, DE
05.2019 - 08.2019
Spent time in the ticket department, marketing, and customer relations
Performed in-game promotions on the field in between innings.
Education
Bachelor of Science - Business Administration
University of South Carolina - Columbia
Columbia, SC
Skills
Customer Service
Problem Solving
Coachable
Marketing
Team-Oriented
Performance Driven
Relationship Building
Sales
Accomplishments
The Fraternity of Alpha Epsilon Pi
Philanthropy Chair
Pioneered an annual Burgers and Ball event , where partnered with FIJI chapter to put on a 3v3 basketball tournament to raise money for Juvenile Diabetes Research Foundation, which has raised 25,000$ over three years in operation, helping families with Diabetes.
Managed the chapter's Philanthropy fundraising with a 2,500$ budget to a record high 17,000$ in 2019, through hosting multiple live events.
University of South Carolina Intramural Sports
Executive Coordinator - Intramural Sports
Effectively managed schedules, team registrations, and event logistics, ensuring smooth operations throughout the sports season.
Encouraged teamwork and collaboration among participants, promoting sportsmanship and camaraderie across diverse groups.
Inspired enthusiasm and participation through engaging events and recognition programs, boosting overall involvement in intramural sports.