Alec Gurski
Decatur,Illinois
Summary
Hardworking individual who enjoys working with technology. Experienced in working in a professional environment dealing with sensitive information. Adept troubleshooting skills with a joy for problem solving. Excels in team-based environments with years of customer service experience. Extensive expertise in a wide range of software and hardware systems, complemented by hands-on experience in building and optimizing computer systems.
Overview
4
4
years of professional experience
Work History
Sales Advisor
Best Buy
Forsyth, Illinois
08.2020 - Current
- Provided customers with information on products and services available.
- Demonstrated product features and benefits to potential customers.
- Identified customer needs and tailored solutions accordingly.
- Assisted in the preparation of promotional materials and displays.
- Resolved customer complaints in a timely manner.
- Operated register, handled cash and processed credit card transactions.
- Troubleshoot customer devices and create solutions.
Bank Teller
Decatur Earthmover Credit Union
Decatur, Illinois
05.2022 - 08.2023
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Maintained confidentiality of bank records, transactions and customer information.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Identified suspicious activity on account holders' accounts and reported any discrepancies to the supervisor immediately.
- Assisted customers with basic technical issues related to digital banking platforms.
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
Education
Bachelor of Science - Cybersecurity
Millikin University
Decatur, IL05-2025
Skills
- Hands-On Computer Experience
- Troubleshooting Abilities
- AWS, MySQL, Wireshark
- Java, C, Python
- Linux, Windows, and Mac Experience
- Customer Service Experience
- Experience Building Computer Systems
Affiliations
- Fitness Lifestyle
- Avid Gamer
- Camping with Family
- Motorcycle Riding
Accomplishments
- Opportunities to Train New Employees
- Best Buy Award For Black Friday Goal
References
References available upon request.
Timeline
Bank Teller
Decatur Earthmover Credit Union
05.2022 - 08.2023
Sales Advisor
Best Buy
08.2020 - Current
Bachelor of Science - Cybersecurity
Millikin University