Alec Johnston
Bellevue
Summary
Dynamic and detail-oriented professional with experience at USPS, excelling in efficient mail sorting and workplace safety practices. Proven ability to enhance operations through innovative solutions and exceptional customer service. Recognized for maintaining composure under pressure while achieving high standards in fast-paced environments. Strong communicator with a commitment to excellence.
Knowledgeable Warehouse work with experience in postal and wearhouse operations, adept at handling various clerical tasks and ensuring seamless warehouse protocol's sorting procedures and enhancing customer service experiences. Demonstrated capacity in managing high volumes of mail and maintaining accurate records.
Overview
7
7
years of professional experience
Work History
Postal Service Clerk
USPS
10.2024 - 01.2025
- Expedited time-sensitive deliveries by accurately identifying priority items during sorting procedures.
- Assisted in training new team members to uphold high standards of service and efficiency within the postal office.
- Handled fragile or hazardous items carefully, adhering to established safety protocols.
- Demonstrated adaptability by effectively managing multiple responsibilities simultaneously in a fast-paced environment without sacrificing precision or professionalism.
- Collaborated with colleagues to develop innovative solutions for improving overall postal operations.
- Sorted mail according to size, shape and destination.
- Provided exceptional support during holiday seasons, adapting quickly to increased workloads without compromising performance.
Customer Service Representative
Fred Meyer Stores
11.2023 - 09.2024
- Responded to customer requests for products, services, and company information.
- Retrieved company company carts equipment while assisting Fred Meyer customers.
Customer Service Cashier
Safeway Stores
09.2017 - 10.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
High School Diploma -
Robins Wood High School
Bellevue, WA06-2009
Skills
- Efficient Mail Sorting
- Workplace safety practices
- Product Labeling
- Digital Document Imaging
- Postal Equipment Management
- Efficient Mail Handling
Timeline
Postal Service Clerk
USPS
10.2024 - 01.2025
Customer Service Representative
Fred Meyer Stores
11.2023 - 09.2024
Customer Service Cashier
Safeway Stores
09.2017 - 10.2023
High School Diploma -
Robins Wood High School
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