Kyle Schwerin
Linwood
Summary
Skilled Postal Service Clerk with extensive experience at the United States Postal Service, specializing in customer service and compliance with postal regulations. Demonstrated expertise in mail sorting and processing to enhance operational efficiency. Recognized for fostering teamwork and effectively operating postal equipment, contributing to increased workplace productivity and elevated customer satisfaction.
Overview
31
31
years of professional experience
Work History
Postal Service Clerk
United States Postal Service, USPS
Gladwin
12.1993 - Current
- Help customers fill out change of address forms and reports for lost or stolen mail.
- Resolved customer complaints related to mail delivery.
- Processed customer orders for mailing supplies and services.
- Sold stamps and money orders to mail customers along daily route.
- Operated mail sorting machines to separate letters by zip code.
- Operated mail processing equipment and manually sorted mail.
- Offered support and advice to newer personnel to improve performance.
- Collected payment from customers for merchandise purchased at post office retail store.
- Reconciled discrepancies between physical inventory counts and computerized records.
- Assisted customers with package tracking inquiries.
- Handled undeliverable mail in accordance with established procedures.
- Maintained accurate records of postage costs and other expenses.
Education
High School Diploma -
Bay City Western High School
Auburn06-1989
Skills
- Address verification
- Teamwork orientation
- Postal regulations
- Workplace safety practices
- Express mail services
- Postal equipment operation
- Standard mail processing
- Package handling expertise
- Priority mail support
- First-class mail services
- International mail processing
- Registered mail processing
- Mail sorting proficiency
- Media mail handling
- Privacy protection
- Money order transactions
- Customer complaint handling
- Record keeping efficiency
- Signature confirmation
- Parcel post distribution
- Certified mail handling
- Shipping procedures
- Labeling and packaging
- Return-to-sender management
- Postage calculation
Affiliations
- Throughout the years I have had the opportunity to coach my children and their baseball team
- Previous job experience working with a tree service, spraying, moving and planting.
- Also worked with a reputable lawn/tree care business
References
References available upon request.
Timeline
Postal Service Clerk
United States Postal Service, USPS
12.1993 - Current
High School Diploma -
Bay City Western High School
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