Alec Mersmann
Florence,KY
Summary
History of effectively completing work on range of commercial aircraft while working within strict timelines. Meticulous and organized leader adept at minimizing errors. Works efficiently on ground operations, safety compliance, and team delegation. Disciplined and reliable professional focused on team and plane safety.
Overview
7
7
years of professional experience
Work History
Ramp Supervisor /Airport Operations Agent
Menzies Aviation
Hebron, KY
01.2018 - Current
- Working on the ramp and in station operations for a ground handler servicing United and Alaska Airlines at CVG
- Supervised ramp employees, acted as a central point of communication, handled various administrative duties, and assisted with training.
- Collected, sorted and checked baggage tags against flight lists.
- Staged aircraft cargo to direct ground crew to unload and load baggage.
- Developed strategies for improving efficiency within the ramp team while maintaining high levels of service quality.
- Juggled shift duties, prioritizing immediate tasks to streamline operations.
- Inspected cargo for accuracy of documentation and weight requirements.
- Oversaw ramp agents by assessing performance, determining schedules and training on proper procedures.
- Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements.
- Assigned tasks to ground personnel based on workloads, skillsets, and availability.
- Trained new employees in all aspects of airport operations including baggage handling, cargo loading and unloading, aircraft marshalling, de-icing and fueling.
- Analyzed charts and computers to calculate load weights for aircraft compartments.
- Coordinated day-to-day schedules, tasks and positions for ground crew.
- Coordinated changes to flight itineraries with appropriate air traffic control agencies.
- Created and maintained flight and events logs, aircrew flying records and records of incoming and outgoing flights.
- Communicated effectively with airline dispatchers regarding delay information or weather updates affecting scheduled departures and arrivals.
- Ensured proper documentation was completed for each flight leg and maintained accurate records of flights.
- Responded quickly and efficiently to emergency situations on the tarmac or within the terminal building.
- Conducted pre-flight checks of aircraft and ensured all safety protocols were met.
- Managed ground operations activities such as fueling, catering, deicing, marshalling and pushback operations for departing flights.
- Adjusted flight itineraries and communicated changes for optimal safety and flow of aircraft.
Ramp Supervisor
Trego Dugan Aviation
Hebron, KY
01.2017 - 01.2018
- Oversaw the night ramp operations and cleaning for several airlines.
- Maximized space in aircraft compartments and staging areas with proper organization and attention to cargo types.
- Maintained on-time connections by guiding aircraft to and from gate positions.
- Trained, coached and directed several teams of ramp agents, ramp leads, and operations agents.
- Inspected cargo for accuracy of documentation and weight requirements.
- Loaded and unloaded aircraft cargo, passenger baggage and freight.
- Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
- Verified accuracy of cargo manifests to ensure correct freight delivery.
- Coordinated day-to-day schedules, tasks and positions for ground crew.
- Maintained safe takeoffs, landings and aircraft operations by directing accurate cargo loading, including placement in relation to aircraft capacity.
- Handled office tasks, maintained records, and submitted timely reports.
- Ensured compliance with all federal aviation regulations, policies, and procedures.
- Positioned and pushed aircraft from remote airport locations to specified areas for operation.
- Inspected aircraft equipment prior to use to ensure it was in good working order.
- Updated operational manuals with changes in policy and procedure.
- Assigned and monitored daily tasks for air ramp employees.
- Oversaw and managed loading, unloading, and security of aircraft cargo.
- Trained new staff on proper safety procedures for working around aircrafts.
- Operated equipment to support on-ground operations in between flights.
- Collected, sorted and checked baggage tags against flight lists.
- Operated conveyor belts, push-back tractors and aircraft tugs daily.
- Complied with airport and airline policies and baggage weight restrictions to protect aircraft.
- Worked directly with airline representatives to coordinate ground handling services.
Education
Bachelor in Computer Science, Minor in Mathematics -
Northern Kentucky University
05.2015
Skills
- LMS System Management
- Problem Solving
- Cornerstone LMS
- Load Planning Assistance
- Task Delegation
- Schedule Coordination
- Incident Reporting
- Arrival/Departure Procedures
- FAA, TSA, and OSHA Regulations
- Aircraft Safety Checks
- Load Planning Communication
- Ground Support Services
- Quality Control
- New Agent Training
- Crew Operation Improvement
- Workload Management
- Microsoft Office
- Reliability
- Familiarity with United
References
References available upon request.
Timeline
Ramp Supervisor /Airport Operations Agent
Menzies Aviation
01.2018 - Current
Ramp Supervisor
Trego Dugan Aviation
01.2017 - 01.2018
Bachelor in Computer Science, Minor in Mathematics -
Northern Kentucky University