Alec Pfeffer
Normal,IL
Summary
Business Information Systems major and incoming STEM MBA student at Illinois State University seeking a Summer 2026 P&C Actuarial Internship with State Farm in Bloomington, IL. Focused on problem solving, customer service, and data-driven decision-making. Bringing leadership experience, analytical ability, and technical proficiency in Python, SQL, Power BI, and Access, with a strong interest in applying data science and quantitative methods to support strategic business decisions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
eBay Sales & Operations Assistant
JS Industrial Corp
01.2021 - Current
- Drove a 99.7% customer satisfaction rate through optimized product listings, pricing strategies, logistics accuracy, and fast customer service response, strengthening customer relationships through clear, professional communication and timely issue resolution.
- Leveraged Excel, Access, and Power BI to analyze sales, inventory, and shipping data, identifying cost-effective shipping methods and improving order efficiency.
- Conducted data analysis to determine which products performed best in sales and which underperformed, guiding investment and restocking decisions to maximize profitability.
- Contributed to a 40% increase in average revenue compared to 2017–2021 levels, achieved through improved data tracking, pricing optimization, and operational efficiency between 2022–2024.
Education
Master of Business Administration - STEM MBA – Data Science Focus
Illinois State University
Normal, IL12-2027
Bachelor of Science - Business Information Systems - Business Analytics
Illinois State University
Normal, IL12-2025
Associate of Science - Mathematics
Heartland Community College
Normal, IL12-2023
Skills
- Python
- SQL
- MS Excel
- MS Access
- Power BI
- Visual Basic (VB)
Certification
- Scrum Master (ScrumAlliance)
- Product Owner
Leadership & Activities
Team Captain – Olympia High School Track Team: Guided team through competitions, fostering collaboration and focus under pressure.
National Honor Society Member – Graduated Summa Cum Laude, GPA: 4.0
Timeline
eBay Sales & Operations Assistant
JS Industrial Corp
01.2021 - Current
Master of Business Administration - STEM MBA – Data Science Focus
Illinois State University
Bachelor of Science - Business Information Systems - Business Analytics
Illinois State University
Associate of Science - Mathematics
Heartland Community College