Detail-oriented Registration Specialist with expertise in past patient registration, HIPAA compliance, ICD-9 coding, and insurance verification. Committed to enhancing patient experiences through effective communication and flexible problem solving.
Overview
2009
2009
years of professional experience
Work History
Student Resident Assistant
Muskingum College
New Concord
08.2007 - 04.2008
Educated residents on campus policies and resources available for support.
Participated in departmental and organizational meetings.
Provided support and guidance to fellow students in residence halls.
Facilitated resident engagement through organized events and activities.
Facilitated discussions between residents to address and resolve conflicts.
Conducted regular inspections of common areas to ensure safety and cleanliness.
Managed day and evening door access and point of contact for visitors.
Camp Counselor
Boy Scouts of America
Uniontown
05.2002 - 08.2006
Led group discussions on teamwork, leadership, and outdoor skills.
Ensured safety protocols were followed during all camp activities.
Trained new counselors on camp policies and best practices.
Trained new counselors on camp policies and best practices.
Facilitated group problem-solving discussions.
Tracked attendance, checking off present individuals.
Maintained accurate records of daily attendance and incident reports to support operational transparency.
Registration Specialist
Ruby Memorial Hospital
Morgantown
Verified insurance information and updated patient records in the hospital's electronic system.
Processed patient registrations accurately and efficiently in a fast-paced Urgent Care and Student Health environment.
Collaborated with healthcare staff to ensure seamless patient flow during peak hours.
Maintained confidentiality of patient information in compliance with HIPAA.
Scheduled appointments and coordinated patient visits to enhance patient experience.
Verified insurance coverage for incoming patients and ensured that all documents were accurate and up-to-date.
Followed established procedures while registering new patients into the system.
Student Resident Assistant at Queens University of Charlotte, Residence Life and HousingStudent Resident Assistant at Queens University of Charlotte, Residence Life and Housing