Alec Rieger
Millville,NJ
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
21
21
years of professional experience
Work History
Assistant Manager
Hobby Lobby
Millville, New Jersey
05.2016 - 03.2026
- Assisted in managing daily store operations and ensuring compliance with policies.
- Coordinated team schedules to optimize staffing and improve customer service.
- Trained new employees on procedures and company standards for merchandise handling.
- Oversaw inventory management, including stock replenishment and organization.
- Collaborated with department heads to execute promotional displays and layouts.
- Addressed customer inquiries and resolved issues to enhance shopping experience.
- Implemented visual merchandising strategies to maintain appealing store aesthetics.
- Supervised daily operations including scheduling shifts, assigning duties.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed completed work to verify consistency, quality, and conformance.
Special Services Associate
Home Depot
Vineland, New Jersey
06.2005 - 01.2016
- Assisted customers with product selection and project needs.
- Maintained knowledge of current promotions and product features.
- Collaborated with team members to improve service quality.
- Processed special orders and coordinated deliveries for customers.
- Educated customers on product usage and installation techniques.
- Resolved customer inquiries and provided timely support solutions.
- Organized merchandise displays to enhance shopping experience.
- Trained new associates on store policies and procedures.
- Maintained accurate records of all interactions with clients and other stakeholders.
- Oversaw operations of special service desk and enabled quick resolution of issues.
- Greeted customers to determine wants or needs.
- Answered store and merchandise questions and led customers to wanted items.
- Cleaned shelves, counters and tables to maintain organized store.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Recommended, selected and located merchandise based on customer desires.
- Computed purchases and received and processed cash or credit payment.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Described merchandise and explained use, operation and care.
- Maintained records related to sales for store management.
- Placed special orders or called other stores to find desired items.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Prepared merchandise for purchase or rental.
Education
Cumberland Regional
Seabrook, NJSkills
- Visual merchandising
- Inventory management
- Staff training
- Customer resolution
- Customer relationship management
- Problem solving
- Effective communication
- Time management
- Conflict resolution
- Multitasking and organization
- Retail operations
- Product and service sales
- Problem-solving
- Closing oversight
- Scheduling and planning
- Verbal and written communication
- Customer rapport
- Employee scheduling
- Money handling
- Customer relations
- Customer service
Timeline
Assistant Manager
Hobby Lobby
05.2016 - 03.2026
Special Services Associate
Home Depot
06.2005 - 01.2016
Cumberland Regional