Alec Ryan
Grand Rapids,MI
Overview
8
8
years of professional experience
Work History
Managers Assistant
Enterprise Rent-A-Car
12.2024 - Current
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Manager Trainee
Enterprise Rent-A-Car
03.2024 - Current
- Streamlined operational efficiency by identifying areas of improvement and developing targeted action plans.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Identified growth opportunities for trainee managers, facilitating skill development and career progression.
Substitute Teacher, K-12
Edustaff
01.2023 - 02.2024
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Enhanced classroom engagement by incorporating hands-on activities and group projects.
- Monitored student progress and provided feedback to students, parents and school administrators.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
Product Handler
Gardner White
05.2021 - 08.2023
- Demonstrated strong attention to detail when labeling packages accurately, preventing shipping errors that could lead to customer dissatisfaction.
- Collaborated with other departments to optimize production workflows.
- Met production targets and tight deadlines by collaborating closely with team members.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
Sales Floor Associate
Ace Hardware
02.2017 - 08.2020
- Assisted customers with product returns, exchanges and refunds to increase satisfaction and trust.
- Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
- Logged reports, expenses, receipts, and sales in company database.
- Developed strong product knowledge to address customer inquiries accurately and efficiently.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Bachelor of Science - Emphasis Sales And Marketing
Western Michigan University
12.2023
Timeline
Managers Assistant
Enterprise Rent-A-Car
12.2024 - Current
Manager Trainee
Enterprise Rent-A-Car
03.2024 - Current
Substitute Teacher, K-12
Edustaff
01.2023 - 02.2024
Product Handler
Gardner White
05.2021 - 08.2023
Sales Floor Associate
Ace Hardware
02.2017 - 08.2020
Bachelor of Science - Emphasis Sales And Marketing
Western Michigan University
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