ALEC SATELE
Killeen,TX
Summary
Dynamic Marketing Manager with a strong foundation in customer service and technical expertise gained from an initial role as a Technician. Progressed through diverse leadership positions, emphasizing team empowerment and effective communication. Notable achievements include developing initiatives that significantly improve new hire retention and enhance overall team productivity. Proven ability to adapt and excel in fast-paced environments, consistently delivering exceptional results that drive organizational success.
Overview
12
12
years of professional experience
Work History
Retail Supervisor
American Samoa Telecommunications Association
American Samoa
08.2025 - 01.2026
- Supervised daily retail store operations, ensuring high levels of customer service and sales performance.
- Led, trained, and scheduled retail staff to meet business and service goals.
- Assisted customers with mobile devices, plans, billing, and technical inquiries.
- Monitored inventory, processed orders, and ensured accurate stock levels.
- Enforced company policies and maintained compliance with procedures.
- Resolved customer concerns efficiently to improve satisfaction and retention.
Cell Anode Mixing
Tesla
Austin, TX
09.2023 - 06.2025
- Maintained cleanliness of production, staging and storage areas by removing waste and unneeded materials.
- Set up, calibrated and adjusted production equipment to desired speed and material flow.
- Completed manual labor tasks in support of skilled operations.
- Performed quality assurance tasks on finished products, completed routine inspections and conducted non-destructive tests.
- Assisted in training new employees on factory procedures and equipment operation.
- Completed basic repairs for malfunctioning machines and scheduled preventative maintenance.
- Trained new employees regarding machine operation, company standards and product manufacturing.
- Maintained 5S compliance and adhered to facility housekeeping standards.
- Utilized hand-held scanners and terminals to document product movements and calculate material amounts.
- Communicated with team members to maintain efficient workflow and meet production goals.
- Followed established protocols for handling hazardous materials or disposing of waste materials.
Production Associate
Tesla
Austin, TX
09.2023 - 05.2025
- Leading, managing, training, coaching, and mentoring fellow production associates in running the day-to-day operations of the assigned production area.
- Ensure that the team has the necessary safety, staff, tools, and materials needed to run smoothly.
- Work with production associates, manufacturing techs, process techs, equipment techs, and engineers to run the day-to-day operations of the BBU's and AL1/AL2 mixing vessels.
- Hold team members accountable for safety.
- Prepping the Unload room to unload graphite safely into BBU's.
- Prepping binders with the correct material and recording every binder.
- Properly unloading PTFE and PVDF into AL1/AL2 mixing vessels safely and in a timely manner.
Marketing Manager
Discount Tire
Harker Heights, TX
09.2013 - 01.2023
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions
- Researched developing trends to stay updated with new ideas and marketing practices
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs
- Captured new customers by optimizing business strategies and launching products to diversify offerings
- Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
Education
High School Diploma -
Robert M Shoemaker High School
Killeen, TX06.2011
Skills
- Train employees
- Customer relationship management
- Project management
- Cost management
- Staff management
- Sales strategies
- Time management
- Client meetings
- Active learning
- YouTube
- Replacement and repair work
- Bay management
- Installing equipment
- Checking and refilling fluids
- Maintenance scheduling
- Inventory Organizing
- OSHA Regulation Compliance
- Shop Cleaning
- Changing Tires
- Troubleshooting Skills
- Safety Procedures
- Tire Rotations
- Calibrating Instruments
- Heavy Lifting
- HAZMAT Knowledge
- Vehicle Maintenance
- Wheel Rotation and Balancing
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Dependable and responsible
- Multitasking Abilities
- Excellent communication
- Decision-making
- Verbal communication
Timeline
Retail Supervisor
American Samoa Telecommunications Association
08.2025 - 01.2026
Cell Anode Mixing
Tesla
09.2023 - 06.2025
Production Associate
Tesla
09.2023 - 05.2025
Marketing Manager
Discount Tire
09.2013 - 01.2023
High School Diploma -
Robert M Shoemaker High School