Alec Valdemarsen
Forney,TX
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
13
13
years of professional experience
Work History
Regional Manager
Freebirds World Burrito
Forney, TX
05.2024 - Current
- Boosted brand growth by devising strategic network and marketing tactics.
- Supervised various locations managing 150-180 personnel, enforcing high-quality standards of operation.
- Recruited, interviewed, and hired employees, implementing a mentoring program to promote positive feedback and engagement
- Conducted regular meetings with district managers to discuss sales performance and provide guidance on improvement tactics.
- Managed regional operations including inventory control, staffing levels, logistics, customer service.
- Analyzed regional financial data to identify areas of growth opportunities.
- Mentored team members by demonstrating best practices for sales and customer service.
- Reviewed monthly reports from individual districts regarding sales figures and other metrics.
General Manager
Freebirds World Burrito
Austin, TX
04.2022 - Current
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Team Leader Sergeant
Texas National Guard
Waco, TX
01.2022 - 02.2023
- Directed logistical training procedures to adhere to military regulations.
- Led a team of 10 soldiers, instructing them in techniques crucial for task completion.
- Provided guidance and mentorship to junior guards regarding professional conduct while on duty.
- Ensured proper security and safety of personnel, equipment, and facilities.
- Provided training on security operations, emergency response plans, weapons handling, use of force regulations, and other related topics.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
US Army Team Leader
US Army
01.2017 - 12.2021
- Directed all administrative and personnel functions, optimizing operational efficiency
- Trained, supervised, and organized over 15 soldiers, managing all aspects of their administrative and operational needs.
- Maintained the health, welfare, and combat readiness of platoon personnel.
- Mentored and guided soldiers to ensure the successful completion of assigned duties.
- Operated equipment and machinery according to safety guidelines.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Directed all administrative and personnel functions, optimizing operational efficiency.
Assistant Manager
Wells Fargo
10.2012 - 11.2016
- Implemented security measures and trained tellers on protocols for robbery prevention and response.
- Developed and maintained strong relationships with customers, promoting bank loyalty and retention.
- Assisted in the development and updating of teller training materials and procedure manuals.
- Investigated discrepancies between actual cash counts and computer-generated totals.
- Analyzed job applications and made data-driven hiring recommendations to recruit high-quality candidates.
Shift Manager
Jack in the Box
06.2012 - 10.2015
- Managed team of 10-15 employees in fast-paced environment.
- Trained new employees on food preparation, cash handling, and customer service techniques.
- Oversaw food preparation, production and presentation according to quality standards.
Education
Associate of Applied Science -
Austin Community College
Austin, TX05-2024
High School Diploma -
Rancho Verde High School
Moreno Valley, CASkills
- Safety Protocols Implementation
- Tactical Information Collection
- Security Intelligence Gathering
- Customer and vendor relations
- Order management
- Performance management
- Operational oversight
- Advanced weapons handling
Accomplishments
Promotion Achieved: Management Basic Leadership Course Fort Hood, TX November 2019
Timeline
Regional Manager
Freebirds World Burrito
05.2024 - Current
General Manager
Freebirds World Burrito
04.2022 - Current
Team Leader Sergeant
Texas National Guard
01.2022 - 02.2023
US Army Team Leader
US Army
01.2017 - 12.2021
Assistant Manager
Wells Fargo
10.2012 - 11.2016
Shift Manager
Jack in the Box
06.2012 - 10.2015
Associate of Applied Science -
Austin Community College
High School Diploma -
Rancho Verde High School
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