Alecia Baker
Eaton,OH
Summary
I graduated from Eaton high school, I’ve always lived near or in Preble county, every since grade school I’ve always wanted to be medical assistant or receptionist, I enjoy my job at el Rancho grande because I interact with people. Phone communication skills are excellent and problem solving skills. Once I set my mind on a goal I make it happen. Learning new things and actually understanding them makes me happy.
Overview
7
7
years of professional experience
Work History
Shoe Salesman
SHOE SHOW INC
- My job was to stock shoes, salesman, do online orders, count deposit, help customers, clean up store, open/close store
Receptionist
Cronin Toyota and nissan
- I answer And schedule appointments for customers, transfer calls to other employees, help file papers away
Receptionist
El Rancho Grande Mexican Food Restaurant
11.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Behavioral Health Technician
Sojourners
04.2021 - 06.2021
- Gave medication to clients at current times during the day, daily meetings, end of shift paperwork, drug testing
Dietary Aid
Maple Gardens
03.2017 - 01.2019
- Served dinner, got snacks, drinks, and desserts ready, mopped the floors and cleaned before close
Education
High school or equivalent -
Eaton High School
Eaton, OHHigh school or equivalent -
Skills
- Receptionist
- Scheduling
- Filing
- Customer Service Skills
- Microsoft Word
- Microsoft
- Data Entry
- Inventory
- Sales Experience
- Customer Service
- Phone Etiquette
Assessments
- Customer focus & orientation, Proficient, 05/01/23, Responding to customer situations with sensitivity
- Customer service, Proficient, 07/01/20, Identifying and resolving common customer issues
- Case management & social work, Proficient, 02/01/23, Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams
- Filing & organization, Proficient, 05/01/23, Arranging and managing information or materials using a set of rules
- Work style: Reliability, Proficient, 05/01/22, Tendency to be reliable, dependable, and act with integrity at work
- Attention to detail, Proficient, 01/01/22, Identifying differences in materials, following instructions, and detecting details among distracting information
Timeline
Receptionist
El Rancho Grande Mexican Food Restaurant
11.2023 - Current
Behavioral Health Technician
Sojourners
04.2021 - 06.2021
Dietary Aid
Maple Gardens
03.2017 - 01.2019
Shoe Salesman
SHOE SHOW INC
Receptionist
Cronin Toyota and nissan
High school or equivalent -
Eaton High School
High school or equivalent -
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