DraQuan Kirven
Dallas,Tx
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Hardworking and passionate job seeker with strong organizational skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Shoe Salesman
Dillard's
Cedar Hill, TX
08.2019 - 08.2022
- Examined merchandise and took accurate inventory to prevent inventory stockouts and reduce risks of loss.
- Greeted and offered sales assistance to every customer upon entry into store.
- Educated customers on personalized shoe options based on activity level, style preferences and foot type.
- Assembled promotional displays to increase brand awareness and attract customers.
- Operated cash register to process payments and provided receipts to establish proof of transaction.
- Managed merchandise returns by offering product exchanges, store credit or monetary refunds.
Supervisor
Hudson Group
Dallas, TX
12.2015 - 07.2018
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Monitored inventory levels, ensuring timely replenishment of stock while minimizing excess inventory costs.
Field Supervisor
SRT Security Reconnaissance Team
Dallas, TX
06.2023 - Current
- Supervised daily operations to ensure adherence to company policies and safety standards.
- Managed and provide training for staff, fostering a collaborative team environment.
- Uphold company standards by enforcing strict adherence to policies and procedures during all field activities.
Education
High School Diploma -
South Oak Cliff High School
Dallas, TX05.2007
Skills
- Skilled in Call Center Operations
- Excellent People Skills
- Mentoring
- Shift Coverage
- Able to persuade others effectively
- Cash handling accuracy
- People-Oriented
- Approachable
- Resolution-Oriented
- Dependable & Reliable
- Listening Skills
- Fast Learner
- Adaptive Team Player
- Concealed Handgun Carrier
Timeline
Field Supervisor
SRT Security Reconnaissance Team
06.2023 - Current
Shoe Salesman
Dillard's
08.2019 - 08.2022
Supervisor
Hudson Group
12.2015 - 07.2018
High School Diploma -
South Oak Cliff High School