Alecia Cole
Dallas,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Skilled in working under pressure and adapting to new situations and challenges.
Overview
24
24
years of professional experience
Work History
Security Officer
Dallas County Marshals Service
Dallas, TX
08.2014 - Current
- Assists in controlling disturbances on County properties, takes necessary action to prevent injury to persons and loss of property
- Responds to fire alarms, bomb threats, medical emergencies, burglar alarms and other calls for service
- Assists in the process of screening persons entering the Dallas County Courts Buildings
- Enforce County policies on County property
- Escorts County personnel
- Documents lost and found merchandise, confiscated items, and contraband
- Multi-tasking the monitoring of fire and intrusion alarm systems, security video cameras, and other computer and alarm equipment and maintaining radio communication with security/peace officer personnel and/or others regarding emergencies, general calls for service and maintenance
- Answer phones and communicate with related staff, citizens, and employees
- Maintain various logs of incidents, communications, and phone calls.
Security Officer
Allied Barton Security (AT&T Downtown Dallas)
Dallas
06.2007 - 08.2014
- Customer service
- printing visitor badges
Security Officer
Ruiz Protective Service (Downtown Dallas Central Library)
Dallas
03.2006 - 06.2007
- Responsible for officers assigned to shift
- customer service
- regulating rules of the library
Shift Supervisor
Arby's Roast Beef
Dallas
01.2000 - 03.2006
- Responsible for employees assigned to shift
- customer service
- counting down cash registers
- balancing nightly deposits.
Education
Associates Degree of Applied Science - Criminal Justice
Everest College
Dallas, TX08-2009
Certificate - Medical Assisting
PCI Health Training Center
Dallas, TX06-2004
High School Diploma -
Lincoln High School & Humanities/Communication
Dallas, TX05-2003
Skills
- Microsoft Office
- Data Entry
- Detail Oriented
- High level of integrity
- Active Shooters Training
- CPR Training
- AED Training
- Correspondence Writing
- Verbal and writing communication
- Customer service background
- Multitasking
- Time Management
Areas Of Specialization
Dedicated with strong interpersonal skills; have the ability to work effectively with people of various ages, cultural backgrounds, and socio-economic statuses. Authorized to work in the US for any employer
References
References available upon request.
Timeline
Security Officer
Dallas County Marshals Service
08.2014 - Current
Security Officer
Allied Barton Security (AT&T Downtown Dallas)
06.2007 - 08.2014
Security Officer
Ruiz Protective Service (Downtown Dallas Central Library)
03.2006 - 06.2007
Shift Supervisor
Arby's Roast Beef
01.2000 - 03.2006
Associates Degree of Applied Science - Criminal Justice
Everest College
Certificate - Medical Assisting
PCI Health Training Center
High School Diploma -
Lincoln High School & Humanities/Communication
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