Summary
Overview
Work History
Education
Skills
Certification
Languages
Willing To Relocate
Timeline
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Carlos Diaz Jr.

Bronx

Summary

Dedicated Security Supervisor with over 5 years of experience, seeking a position in a reputable company specializing in Safety, Security, and Investigations. Skilled in utilizing acquired knowledge and experience to contribute to the overall success of the organization.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Security Officer

Securitas Security Services USA
01.2022 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Security Supervisor

Lenox Hill Hospital
04.2019 - 10.2021

-Handled the proper intake and release process of deceased bodies at the hospital morgue.
-Assisted in handling COVID-19 patients, adhering to safety protocols, and ensuring the smooth operation of patient care.
-Registered and processed visitors in a professional and empathetic manner.
-Aided doctors and nurses whenever required, lending assistance and support during medical procedures and emergencies.
-Maintained accurate and detailed daily reports, ensuring all relevant information was documented correctly.
-Collaborated closely with Law Enforcement personnel to ensure compliance with legal procedures and protocols.
-Successfully managed scheduling responsibilities, coordinating and organizing tasks efficiently for optimal workflow.

Loss Prevention Manager

Footlocker Inc.
10.2016 - 10.2019

Experience operating and monitoring CCTV systems.
Maintain documentation of all loss prevention activity.
Perform cash audits and deposit investigations to fully account for store cash.

Advise retail establishments on development of loss-investigation procedures.
Collaborate with law enforcement to investigate and solve external theft or fraud cases.
Monitor and review paperwork procedures and systems to prevent error-related shortages.
Investigate or interview individuals suspected of shoplifting or internal theft.
Visit stores to ensure compliance with company policies and procedures.
Supervise surveillance, detection, or criminal processing related to theft and criminal cases.
Recommend improvements in loss prevention programs, staffing, scheduling, or training.
Hire or supervise loss-prevention staff.

Education

High school or equivalent -

Taft Educational Campus High Schol

Associate's degree -

Skills

  • Bilingual
  • Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint and Note)
  • Administrative duties
  • Research Analysis
  • Customer Service
  • Sales
  • Management
  • Leadership
  • Customer Service (5 years)
  • Microsoft Office
  • Microsoft Word
  • Retail
  • Cash Handling
  • MS Office
  • Marketing
  • Loss Prevention
  • CCTV
  • Security
  • Store Management Experience
  • Surveillance
  • Conflict Management
  • Supervising Experience
  • Writing Skills
  • Microsoft Powerpoint
  • Microsoft Excel
  • English
  • Interviewing
  • Typing
  • Front Desk
  • Microsoft Outlook
  • Recruiting
  • Banking
  • Time Management
  • Pricing
  • Administrative Experience
  • Cleaning Experience
  • Negotiation
  • Employee Orientation
  • Mentoring
  • Clerical experience (5 years)
  • Janitorial experience
  • Spanish
  • Porter experience
  • Driving

Certification


  • Security Guard, 08/01/16 - TILL PRESENT
  • 8 Hour & 16 Hour License, 08/01/16, 08/01/20
  • NYC Fire Guard, 08/01/16 - TILL PRESENT
  • Driver's License

Languages

Spanish
English

Willing To Relocate

New York, NY

Timeline

Security Officer

Securitas Security Services USA
01.2022 - Current

Security Supervisor

Lenox Hill Hospital
04.2019 - 10.2021

Loss Prevention Manager

Footlocker Inc.
10.2016 - 10.2019

High school or equivalent -

Taft Educational Campus High Schol

Associate's degree -

Carlos Diaz Jr.