ALECIA HOWELLS
Corning,NY
Summary
Resourceful employee able to handle diverse job requirements and meet company goals utilizing out of box thinking when necessary. Consistently looks for ways to improve operations and personal contributions to increase team success against challenging performance targets. Effective at working in fast-paced environments to meet deadlines. Upbeat and friendly team player with a good attitude and willingness to take on any task.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Team Lead
Walmart
10.2023 - Current
- Supervised ~20+ cashier team, 5 maintenance staff, and 4 stockman daily ensuring efficient service and adherence to operational standards.
- Resolved customer inquiries and complaints, maintaining high satisfaction levels through effective communication.
- Monitored cash handling procedures, minimizing discrepancies and ensuring compliance with company policies.
- Coordinated scheduling for cashier staff, optimizing coverage during peak business hours.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Processed both cash and card purchases and returns.
Order Picker
Integrity Staffing Solutions Inc.
05.2023 - 10.2023
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
- Checked inventory and selected products from specific locations based upon availability.
- Built pallets and positioned orders on loading dock to safely pile and ship goods.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations..
- Operated forklifts and pallet jacks to efficiently retrieve and transport products.
Overnight Stock Associate
Walmart
07.2021 - 04.2023
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Worked fast to complete tasks and meet daily deadlines. Completing 7-12 pallets of freight nightly.
- Stocked shelves efficiently to maintain optimal inventory levels.
- Organized backroom and sales floor for easy access and visibility of products.
- Collaborated with team members to ensure timely restocking during overnight shifts.
SITE SUPERVISOR
The Friends Of Addison Youth Center
09.2020 - 09.2021
- Trained new team members on site policies and procedures.
- Maintained records and logs of work performed, materials and equipment used for (30) 4th and 5th grade students.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Provided onsite training to help develop employee skills.
- Developed work schedules for 7 team members to maximize shift coverage.
- Assisted managers in interviewing and selecting new workers.
Private Caregiver
Margaret Brill
01.2020 - 09.2021
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Built strong relationships with clients to deliver emotional support and companionship.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Youth Aide
The Friends of Addison Youth Center
12.2018 - 09.2020
- Supervised students after school activities to address behavioral issues and promote fun, safety and inclusivity.
- Resolved conflicts that arose between students by listening to complaints and finding appropriate solutions.
- Factored-in abilities, needs and interests of participants in development of events and programs.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
Business Owner/Operator
Frost'd Nails
03.2015 - 12.2019
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Oversaw business budget planning and administration, accounting functions, and set appointments.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
Education
Bachelor of Science - Botany
Oregon State University
Corvallis, OR05.2024
Associate of Applied Science - Biochemistry And Mathematic
CORNING COMMUNITY COLLEGE
Corning, NY05.2020
Skills
- Customer Order Fulfillment
- Heavy Lifting
- Labeling and Boxing
- Loading and Unloading
- RF Scanning Devices
- Time Management
- Problem-solving
- Cash handling
- Team leadership
- Customer service
- Store opening and closing
Certification
- Nail Technician and Waxing License - 2015-current
- Personal Care Assistant Certification
Languages
German
Elementary
Timeline
Team Lead
Walmart
10.2023 - Current
Order Picker
Integrity Staffing Solutions Inc.
05.2023 - 10.2023
Overnight Stock Associate
Walmart
07.2021 - 04.2023
SITE SUPERVISOR
The Friends Of Addison Youth Center
09.2020 - 09.2021
Private Caregiver
Margaret Brill
01.2020 - 09.2021
Youth Aide
The Friends of Addison Youth Center
12.2018 - 09.2020
Business Owner/Operator
Frost'd Nails
03.2015 - 12.2019
Bachelor of Science - Botany
Oregon State University
Associate of Applied Science - Biochemistry And Mathematic
CORNING COMMUNITY COLLEGE
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