Summary
Overview
Work History
Education
Skills
Timeline
Volunteer

A'lecia King

Miami Gardens,FL

Summary

Results-focused Customer Service Representive dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.

Overview

4
4
years of professional experience

Work History

Flight Crew

DEFY Orlando
Orlando, FL
02.2021 - 08.2022

Flight Crew

Front Desk

Explain promo

Check in customers

Drive-Thru Cashier

Taco Bell
Orlando, FL
02.2019 - 06.2021
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Understood restaurant menu, limited-time offers and promotions to answer guest questions.
  • Resolved problems with orders quickly and offered refund or replacement.

Cashier

Walgreens
Orlando, FL
06.2020 - 02.2021
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.

Education

Associate of Science - Biology/pre Nursing

Florida Memorial University
15800 NW 42nd Ave Miami Garden, FL 33054
06.2026

Skills

  • G-Suite
  • Flexible and Adaptable
  • Self-Motivated
  • Teambuilding
  • MS Office
  • Multitasking Abilities
  • Teamwork and Collaboration
  • Dependable and Responsible
  • Good Telephone Etiquette

Timeline

Flight Crew

DEFY Orlando
02.2021 - 08.2022

Cashier

Walgreens
06.2020 - 02.2021

Drive-Thru Cashier

Taco Bell
02.2019 - 06.2021

Associate of Science - Biology/pre Nursing

Florida Memorial University
A'lecia King