Summary
Overview
Work History
Education
Skills
Timeline
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ALECIA MOHAMED

Jersey City,NJ

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

10
10
years of professional experience

Work History

Manager Director

Winchester
05.2023 - Current
  • Improved tenant satisfaction by addressing maintenance requests promptly and efficiently.
  • Maximized property occupancy rates through effective marketing and advertising strategies.
  • Maintained a safe living environment for residents by conducting regular inspections and overseeing repairs.
  • Streamlined rent collection process, ensuring timely payments and minimizing delinquencies.
  • Managed financial aspects of the property, including budgeting, expense tracking, and reporting to owners or investors.
  • Negotiated contracts with service providers to ensure quality work at competitive prices for property maintenance tasks.
  • Managed over 165 units of luxury rentals, contracts, negotiations and all aspects of sales to finalize purchases and exceed client expectations
  • Developed comprehensive training programs for staff, resulting in improved performance and skillset growth.

Real Estate Agent

Exit Realty Urban Living
02.2022 - Current
  • Developed and maintained relationships with clients through networking, postcards and cold calling
  • Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
  • Marketed and sold property for clients by hosting open houses and advertising online.
  • Followed up with prospective buyers regarding incentives from builder and new developments in surrounding area
  • Communicated with clients to understand property needs and preferences
  • Collected fees and documented payment processes for property transactions
  • Presented purchase offers to sellers for consideration

Administrative Manager

New Jersey Transit
11.2016 - 08.2022
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel
  • Maintained updated and detailed records of calls in physical and electronic database
  • Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands
  • Proved successful working within tight deadlines and fast-paced atmosphere
  • Trained employees in company and regulatory compliance requirements to promote conformance.
  • Developed highly-efficient administrative team through ongoing coaching and professional development opportunities
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel
  • Updated reports, managed accounts and generated reports for company database

Data Entry Clerk

Supreme Carrier Inc.
06.2014 - 09.2016
  • Accomplished multiple tasks within established timeframes
  • Developed and maintained relationships with customers and suppliers through account development
  • Performed billing, collection and reporting functions for office.
  • Handled account payments and provided information regarding outstanding balances
  • Increased data-entry productivity by maintaining detailed logs of data projects, identifying issues and improving them

Education

Bachelor of Science - Business Administration

New Jersey City University
Jersey City, NJ
05.2020

Skills

  • Budget Development
  • Rent collection
  • Property Inspections
  • Records and Database Management
  • Planning and Prioritization
  • Attention to Detail
  • Marketing and Advertising
  • Financial/Data & Staff Management
  • Eviction Procedures
  • Yardi, Appfolio, & Quickbooks Software

Timeline

Manager Director

Winchester
05.2023 - Current

Real Estate Agent

Exit Realty Urban Living
02.2022 - Current

Administrative Manager

New Jersey Transit
11.2016 - 08.2022

Data Entry Clerk

Supreme Carrier Inc.
06.2014 - 09.2016

Bachelor of Science - Business Administration

New Jersey City University

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ALECIA MOHAMED