Alecia Simpson
St Louis,MO
Summary
Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty.
Overview
19
19
years of professional experience
Work History
Meat Clerk
Schnucks
St Louis, MO
05.2021 - Current
- Assisting customers with meat selections, inquiries, and product knowledge.
- Ensure products are properly displayed, stocked, and rotated.
- Prepare, weight, package, and label meat products.
- Adhere to food safety procedures and regulations.
Customer Service Representative
Mom365 Newborn Photography
St. Charles , MO
05.2015 - 04.2016
- Answer and resolve incoming customer emails and phone calls with empathy and efficiency.
- Use multiple internal systems to manage customer accounts and orders.
- Track issues and follow through with resolution.
- Maintain accurate records of customer interactions.
Production Worker
American Staffing Inc
Maryland Heights, MO
04.2009 - 09.2015
- Assembling salads while ensuring compliance with food and safety regulations.
- Ability to lift and move items, work in a controlled temperature zone, and wear cut-resistant gloves.
Phone Recruiter
Delve
St Louis, MO
06.2011 - 12.2011
- Engaging with candidates and clients via phone, providing clear and consistent communication.
- Maintain detailed records of candidate information, and track progress.
- Adhere to company policies and procedures, ensuring ethical and professional recruitment practices.
Production Operator
Alpla
Jefferson City, MO
10.2006 - 07.2008
- Assembling parts, operating machinery, and utilizing tools to create products.
- Inspecting parts and products to ensure they meet specifications and quality standards.
- Meeting production targets and deadlines.
Education
High School Diploma -
Northstar Academy
Houston, TX04-2004
Skills
- Customer assistance
- Effective communication
- Time management
- Attention to detail
- Multitasking
- Fast learning
Timeline
Meat Clerk
Schnucks
05.2021 - Current
Customer Service Representative
Mom365 Newborn Photography
05.2015 - 04.2016
Phone Recruiter
Delve
06.2011 - 12.2011
Production Worker
American Staffing Inc
04.2009 - 09.2015
Production Operator
Alpla
10.2006 - 07.2008
High School Diploma -
Northstar Academy
Similar Profiles
Joshua MockJoshua Mock
Produce Manager at SchnucksProduce Manager at Schnucks
Darrius Henderson SrDarrius Henderson Sr
Bakery Manager at SchnucksBakery Manager at Schnucks
Matthew LoweryMatthew Lowery
Checker at SchnucksChecker at Schnucks
Daniel BlandDaniel Bland
Center Store Manager at SchnucksCenter Store Manager at Schnucks
Devon ReeseDevon Reese
Front Desk Receptionist at Planet FitnessFront Desk Receptionist at Planet Fitness