Alec Hoaglund

• Served high customer volumes during special events, nights, and weekends.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Kept bar presentable and well-stocked to meet customer needs.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
• Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.

● Excellent customer service and hospitality provided to all patrons.
● Helped with ordering and selection of beers for the 40 tap system.
● Helped create thorough spreadsheet through Microsoft Excel to keep weekly beer inventory in check.
● Served bar food and alcoholic beverages including wine, craft beer and custom cocktails to 50-150 patrons per day.
● Prepped and prepared all sauces and condiments to be used throughout the day as well as prepped and cut all necessary fruits and garnishments for bar cocktails.
● Participated in taking inventory for all spirits and wines as well as having some say in what new liquors and spirits we brought to the bar.
● Maintained a clean and organized bar area by constantly wiping down surfaces, loading and unloading dishes, and replenishing fresh ingredients.
● Studied and memorized over a dozen different cocktail recipes, dozens of craft beers from dozens of breweries and wines in order to give quality recommendations to new and regular guests.
● Coordinated with team to maintain a safe environment by regulating alcohol consumption and deescalating conflict

• Cultivated warm relationships with regular customers.
• Worked with POS system to place orders, manage bills and handle complimentary items.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Bussed and reset tables to keep dining room and work areas clean.