Dynamic auto body professional offering extensive auto body knowledge gained through 3 years of industry experience. Well-versed in repair and assembly for range of makes and models. Strong knowledge of industry best practices and insurance protocols.
Overview
13
13
years of professional experience
Work History
Body Shop Advisor
Lazydays R.V. Center
Tucson, AZ
06.2019 - Current
Inspected new parts and areas of repair to verify correctness and quality.
Created and reviewed work orders detailing required repairs per shop and manufacturer guidelines.
Evaluated OEM manufacturer schematics and service documentation to identify parts to order.
Supervised general repairs performed by new staff mechanics.
Completed average of 100 body work orders each quarter while maintaining company defined quality standards.
Distributed ordered components to appropriate technicians to complete repairs.
Demonstrated respect, friendliness and willingness to help wherever needed.
Sales Associate
Lazydays RV Of Tampa
Tampa, FL
01.2017 - 06.2019
Provided positive first impressions to welcome existing, new and potential customers.
Engaged with customers to effectively build rapport and lasting relationships.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Salesperson
LaMesa RV
Sacramento, CA
04.2013 - 12.2016
Engaged customers in social conversations to create pleasant and easy shopping experience.
Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Approached browsing customers to initiate conversations to determine buying preferences.
Infantryman
United States Marine Corps
Marine Corps Base Camp Lejeune, NC
12.2008 - 03.2013
Responded to emergencies with speed, efficiency and knowledgeable assistance.
Performed as fire team member during situational training exercises and infantry dismounted battle drills.
Patrolled designated coverage areas and evaluated terrain for defensive use.
Trained in use of tear gas, passive ordnance and explosives.
Constructed and camouflaged infantry positions and equipment to prevent detection.
Led fire teams during battle drills and training exercises.
Led basic reconnaissance operations and reported enemy movements to commanding officers.
Education
High School Diploma -
Fleming Island High School
Orange Park, FL
05.2008
Skills
Knowledge of Vehicles
Service Documentation
Attentive to Detail
Insurance Knowledge
Customer Consultations
Excellent Work Ethic
Labor Costs
Collision Repair
Repair Estimation
Timeline
Body Shop Advisor
Lazydays R.V. Center
06.2019 - Current
Sales Associate
Lazydays RV Of Tampa
01.2017 - 06.2019
Salesperson
LaMesa RV
04.2013 - 12.2016
Infantryman
United States Marine Corps
12.2008 - 03.2013
High School Diploma -
Fleming Island High School
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