Aledana Teklemarkos
Columbia,MD
Summary
Hardworking student with 2+ years of customer service and hospitality experience. Reliable, adaptable, and known for strong communication, quick learning, multitasking, and efficiency in fast-paced environments. Multilingual with fluency in English and Amharic, plus conversational Spanish and Russian skills. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Barista
Rue Café
Washington, DC
05.2021 - 12.2023
- Prepared and served a variety of beverages with consistent quality and presentation.
- Delivered excellent customer service, handling high-volume orders during peak hours.
- Operated POS systems and managed cash transactions accurately.
- Maintained a clean and organized workspace, following health and safety guidelines.
- Prepared high-quality coffee beverages using espresso machines and brewing equipment.
Volunteer
Habitat for Humanity
Columbia, Maryland
06.2022 - 09.2023
- Company Overview: Volunteer
- Priced items and arranged merchandise displays.
- Assisted customers with finding items and provided product information.
- Maintained a clean workspace environment.
- Supported daily operations to ensure an efficient and welcoming environment.
Education
General STEM
Howard Community College (HCC)
Columbia, MD 08.2024 - 08.2025
High School Diploma -
Hammond High School
Columbia, MD 08.2021 - 05.2024
Skills
- Customer Service & Hospitality
- Cash Handling & POS Systems
- Team Collaboration
- Time Management & Organization
- Food & Beverage Preparation
- Communication
- Problem resolution
Timeline
General STEM
Howard Community College (HCC)
08.2024 - 08.2025
Volunteer
Habitat for Humanity
06.2022 - 09.2023
High School Diploma -
Hammond High School
08.2021 - 05.2024
Barista
Rue Café
05.2021 - 12.2023