Aleene Ramos-Diaz
Catonsville,MD
Summary
A proactive highly dedicated and driven student seeking to gain a diverse professional experience as a Resident Assistant. Exceptional customer service and prioritization skills with a diverse background.
Overview
3
3
years of professional experience
Work History
Desk Assistant
Residential Life, UMBC
01.2024 - Current
- Guide new students through the residential life processes
- Coordinate move-in and move-out processes for the assigned residence hall
- Attend staff meetings discussing upcoming events, policy changes, and pertinent issues
- Maintain a safe and secure living environment for all residents
Babysitter
Self Employed Services
01.2022 - Current
- Entertain children with fun, educational, and physical activities
- Provide valuable outdoor activities and exercise
- Balanced child schedules with both ample rest and homework time
- Fostered a positive learning environment by encouraging curiosity and exploration
Publicity Coordinator
Stem LLC, UMBC
09.2023 - 05.2024
- Set up tables, decorations, and serving stations in preparation for STEM LLC events
- Helped guests feel welcomed by initiating genuine, friendly, and personal greetings
- Assessed events overall success and submitted findings for future planning
- Managed inventory of event supplies such as linens, utensils, and promotional materials
Fulfillments Expert
Target Corp.
12.2021 - 06.2022
- Processed customer orders promptly with correct items, quantities, and destinations
- Greeted customers and helped them feel welcome to ask questions
- Aided customers with physical and mental disabilities throughout the store
- Trained new employees on proper fulfillment processes and procedures
Education
Certified Clinical Medical Assistant Program - Health Sciences
Towson University
Baltimore, MD07-2024
Diploma -
Northwest High School
Germantown, MD06.2023
Skills
Basic Spanish proficiency
- CPR certified
- Basic Life Support certified
Timeline
Desk Assistant
Residential Life, UMBC
01.2024 - Current
Publicity Coordinator
Stem LLC, UMBC
09.2023 - 05.2024
Babysitter
Self Employed Services
01.2022 - Current
Fulfillments Expert
Target Corp.
12.2021 - 06.2022
Certified Clinical Medical Assistant Program - Health Sciences
Towson University
Diploma -
Northwest High School
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