Aleese Knox

I provided daily care to our clients pets making sure they were fed, watered, and cared for with clean play areas and personal rooms. I actively monitored their behavior towards other animals, staff, and visiting clients, helping to ensure a safe and friendly atmosphere. Any special instructions from clients were carried out thoughtfully and thoroughly while upholding urban tails goals and values.

I provided excellent customer service by greeting customers with a friendly and professional attitude, while ensuring I answered all questions customers had on products. I excelled in upselling products based on customer needs, wants, and, interests. Including maintaining a clean and relaxing environment for customers.

I assisted passengers with check-in procedures, and operated baggage handling systems, Managed passenger inquiries, resolving issues with professionalism and courtesy. Verified passenger identity documents according to government regulations and airline policies. I prepared documentation such as manifests, cargo lists, weight and balance calculations. Along with coaching staff on strategies to enhance performance.

I assisted customers in locating products, addressing inquiries, and providing tailored product recommendations. I organized merchandise with effectiveness. I performed cashier duties such as opening and closing registers, accepting payments, issuing receipts and counting money back change.

I greeted and helped customers find specific products, answered questions, and offered product advice. Resolved issues quickly and professionally, contributing to a positive shopping experience. Including the ability to train new team members in cash register operation, stock procedures, and customer services.