Kaylee Ramsey
Pensacola
Summary
It has been my lifelong dream to become a small animal/exotics veterinarian. I know the veterinary career is a difficult one but I want to make a difference in the lives of people and their pets. This is not just a job for me it is a part of my journey to become a veterinarian.
Ever since I was a kid I knew I wanted to be a veterinarian it's the only career I have ever thought about. Everyone says it's a difficult career and I know that. But I believe that with hard work and prayer I can do this. I will get to vet school and I will earn that white coat one day. Every day is a chance to get more experience and knowledge for my future career. Every shift gets me closer to achieving my dream, every paycheck gets me closer to vet school, and every bit of experience will one day help me in my career.
I'm teachable and willing to learn anything I can. I am a faithful Christian and I extend that faithfulness to my workplace. I would love an opportunity to join your team! Thank you for your time and consideration.
Overview
7
7
years of professional experience
Work History
Pet Counselor
Petland
03.2022 - Current
- Provided excellent customer service to visitors, promptly answering questions and offering pet care advice.
- Monitored animals for behavioral problems and signs of health issues.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to management
- Educated visitors on proper animal care and handling.
- Disinfected play areas after each puppy
- Took puppies out of kennels to interact with customers (Approximately 50-80 puppy pulls per day)
- Properly cleaned urine and feces from playrooms
- Removed tortoise food trays and put the sulcata tortoise in his enclosure at night
- Ensured all birds and small animals had fresh water
- Sprayed reptile enclosures
- Handled reptiles, ferrets, rabbits, guinea pigs, rodents, kittens, and puppies on a daily basis
- Put feeder crickets in bags and ensured the correct amount was given to customers
- Educated the community about the various dog breeds in store
- Worked with families to determine which animal would be best for their home
- Sent animals home with all necessary supplies and verbally communicated any special care needed
- Walked customers through aisles encouraging products that would be helpful to their new pet
- Wrote down prices for puppies and kittens and did basic math to determine monthly payments for customers and presented the information in a manner of professionalism
- Recommended alternative options if a customer could not afford a particular pet or store item
- Performed closing procedures such as sweeping, mopping, dusting, vacuuming, and using the floor machine
Kennel Worker
Creature Comfort Inn
01.2021 - 08.2022
- Cleaned and disinfected kennels to prevent diseases and control odors.
- Performed daily cleaning chores of the facility to maintain a clean environment. Doing dishes, mopping, cleaning windows, laundry, ect.
- Administered prescribed medications to animals as requested by client. And came up with creative solutions to encourage animals to take their medication
- Documented any abnormal behavior/stool and cared for the animal accordingly
- Recorded daily food and water intake
- Assisted in dog training when needed
- Promoted good hygiene in animals by seeing to grooming needs such as bathing, brushing, wiping debris from eyes
- Maintained sanitary conditions for animals by cleaning living spaces and cages according to Virginia health code guidelines.
- Kept animals bedding and water bowls clean at all times
- Collected animal waste produced on walks/playtime/hikes
- Played with dogs/cats and gave toys based on size/activity level
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Protected animals and staff from errors by maintaining clear and secure warning tags. Example "Aggressive dog, Doesn't like little dogs high prey drive, Very scared dog, ect.
- Familiarized with every dog/animal in the facility to provide excellent care to them based on their specific needs
- Came up with creative solutions to problems
- Cared for sick or injured animals by seeking out veterinary care and notifying owners
- Changed out cat litter when needed and provided care to all felines in the facility
- Provided enrichment toys for the animals and daily hikes
- Provided daily care for several exotics including rabbits, rats, bearded dragons, ferrets, tortoises, and an African Grey parrot. Ensured all animals were fed a proper diet and their living space disinfected.
- Practiced safe and secure dog handling
- Trained new employees on kennel maintenance and dog handling
- Effectively communicated with teammates to ensure a safe environment
- Answered client questions and concerns in a professional understanding manner
- Practiced safe distancing when entering the kennel of an unknown or fearful dog
- Walked dogs to designated areas in all weather (except for lightning)
- Worked with co-workers in a timely manner to get all dogs (maximum 70) outside.
- Report training dogs displaying behavioral issues to the head dog trainer
- Keep track of dogs going home/arriving and make kennel space accordingly
- Restrain animals for nail trims/grooming
- Used necessary safety measures to contain aggressive cats
- Took training dogs outside using proper training tools (E-collar, prong, head halter)
- Responsible for opening/closing kennels for the night/morning
Summer Camp Teacher
Valley Baptist Daycare
05.2017 - 08.2021
- Communicated frequently with parents, students and faculty to provide feedback on students
- Prepared small lessons
- Classroom management such as organizing and cleaning the classroom
- Led students in an organized daily schedule
- Student interaction with 1st-3rd graders
- Incorporated discipline when necessary
Dining Room Attendant and Grab N Go Window Server
Pensacola Christian College
08.2017 - 03.2020
- Ensured exceptional guest experiences through attentive service
- Greeted customers and answered any questions
- Assisted customers with carry-out service
- Monitored dining room inventory and replenished as necessary
- Checked dining area supplies, including linens and wrapped silverware, and replenished low stock
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas
- Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons
- Folded napkins and prepared silverware sets to provide adequate supply for host station
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
- Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity
- Served customers grab bag meals at the window
Education
Associate of Science - Biology
Pensacola Christian College
Pensacola, FLHigh School Diploma -
Valley Baptist Christian School
Edinburg, VASkills
- Strong work ethic
- Compliance to standards
- Customer service oriented
- Employer satisfaction
- Animal experience (Volunteered at the Shenandoah Animal Shelter)
- Dog handling skills
- Some dog training (Worked with a dog trainer at Creature Comfort Inn)
- Teachable
- Adaptability
- Stocking and replenishing
- Self-motivated
- Patient
- Facility Laundry and Cleaning
- Physical Condition Monitoring
- Customer Service
- Critical Thinking
- Problem Solving
- Animal Grooming
- Faithful and dependable worker
- Human and Animal Safety
- Microscopy (3 years of undergrad Biology in courses such as Parasitology, Zoology, Genetics, Biology)
- CPR certified by the American Red Cross "CPR/AED for Professional Rescuers and Responding to Emergencies First Aid"
Accomplishments
I received 1st place in ODACS regionals for my project "Can Goldfish See Color?" A project where I trained a number of goldfish to associate the color blue with food to prove my scientific hypothesis. kk
Timeline
Pet Counselor
Petland
03.2022 - Current
Kennel Worker
Creature Comfort Inn
01.2021 - 08.2022
Dining Room Attendant and Grab N Go Window Server
Pensacola Christian College
08.2017 - 03.2020
Summer Camp Teacher
Valley Baptist Daycare
05.2017 - 08.2021
Associate of Science - Biology
Pensacola Christian College
High School Diploma -
Valley Baptist Christian School
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