Aleesia Laboy
Newark,DE
Summary
Client-focused professional with extensive experience in customer service and hospitality. Demonstrated ability to manage fast-paced environments, build rapport with clients, and support team goals. Expert in fostering strong relationships across various industries. Committed to adapting quickly to new challenges and achieving positive results.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Substitute Teacher K-12
Ultimate Scholastic Staffing Group
Newark, DE
03.2025 - Current
- Delivered instructional support across diverse K-12 classrooms, adapting lessons to meet varied student needs.
- Maintained accurate records of student attendance, grades, and progress.
- Promoted positive social interactions among students through effective communication.
- Administered tests, quizzes, and assignments according to established guidelines.
Licensed Beauty Advisor
Sephora
Newark, DE
02.2024 - 01.2026
- Cultivated strong relationships with repeat clients through consistent delivery of high-quality results, customized to individual needs.
- Incorporated client feedback into applications to better align with customer preferences.
- Coordinated client appointments and scheduling with digital tools to improve organization and reduce conflicts.
- Managed inventory of makeup products, ensuring supplies as needed to meet client demands.
Server
Fusion Spice
Wilmington, DE
12.2022 - 04.2023
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and loyalty.
- Maintained cleanliness and organization of dining area, contributing to overall restaurant ambiance and hygiene standards.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Receptionist/Wax Specialist
Blyss Skin Studio
Newark, DE
03.2022 - 11.2022
- Greeted and welcomed visitors, creating a positive first impression that enhanced company image.
- Scheduled appointments and maintained calendars for multiple executives.
- Responded to inquiries from clients and employees promptly, delivering accurate information.
- Provided expert waxing services to enhance client satisfaction and repeat business.
Party Host
Sky Zone Trampoline Park
Newark, DE
05.2021 - 12.2021
- Coordinated logistics for events, including scheduling, setup, and breakdown of party areas.
- Maintained organized records of guest list, attendance, and other relevant details for each hosted event.
- Facilitated information collection by actively listening to client needs during phone interactions.
Education
High school diploma -
Delcastle Technical High School
Newark, DE05.2021
Skills
- Organization and multitasking
- Client relationship building
- Customer Service-oriented
- Reliability
- Active listening
- Scheduling
- Product knowledge
Certification
Cosmetology License
Timeline
Substitute Teacher K-12
Ultimate Scholastic Staffing Group
03.2025 - Current
Licensed Beauty Advisor
Sephora
02.2024 - 01.2026
Server
Fusion Spice
12.2022 - 04.2023
Receptionist/Wax Specialist
Blyss Skin Studio
03.2022 - 11.2022
Party Host
Sky Zone Trampoline Park
05.2021 - 12.2021
High school diploma -
Delcastle Technical High School