Summary
Overview
Work History
Education
Skills
Timeline
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Aleethia Marshall

Waldorf,MD

Summary

Demonstrated strategic thinking and confident decision-making abilities. Collaborative individual commended for massively slashing overhead costs. Seasoned professional knowledgeable about operations and offering top-notch project management, team leadership, and problem-solving abilities. Ingenious in maximizing resources to meet challenging demands. Analytical leader with excellent multitasking abilities. Seasoned Project Administrator with background in managing complex projects, coordinating team activities, and maintaining project documentation. Strengths include strong leadership, effective communication skills, and the ability to multitask under tight deadlines. Past work has resulted in streamlined operations, improved productivity, and successful project completion within scope and budget constraints.

Overview

15
15
years of professional experience

Work History

Unit Secretary

Hyattsville Nursing and rehab
Hyattsville, MD
06.2022 - Current
  • Maintained patient records, medical histories, test results and other pertinent information in the hospital's computer system.
  • Assisted nursing staff with administrative tasks such as scheduling appointments, ordering supplies and preparing charts.
  • Prepared documents for signature by physicians or other authorized personnel.
  • Responded to requests from internal staff regarding patient information in accordance with HIPAA regulations.
  • Assisted with admitting processes including completing forms, obtaining signatures and verifying insurance coverage.
  • Scheduled diagnostic tests and procedures for patients according to established protocols.

City Carrier Assistant

USPS
Largo, MD
07.2019 - 06.2022
  • Assisted customers with package pickups, deliveries, and inquiries.
  • Organized packages in route sequence and delivered to correct addresses.
  • Maintained logs of deliveries and pickups.
  • Inspected vehicles daily to ensure safe operation.
  • Delivered mail along established routes using a vehicle provided by the USPS.
  • Performed customer service duties such as providing change of address cards or other postal forms.

Bus Attendant

PGCPS
Forestville, MD
05.2012 - 07.2019
  • Ensured safety and security of passengers by monitoring the bus environment.
  • Provided assistance to passengers with special needs, such as wheelchairs or walkers.
  • Greeted customers warmly upon boarding the bus and provided directions when requested.
  • Answered customer inquiries regarding route information, ticket prices, transfers.
  • Reported any incidents that occurred during trips to supervisors immediately after arriving at destination points.

Administrative Assistant

Social Services
Largo, MD
01.2010 - 04.2012
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.

Education

High School Diploma -

Suitland High School
District Heights, MD
06-2010

Liberty Commons Nursing School

Skills

  • Confidentiality Compliance
  • Incoming Call Reception
  • Nursing unit operations
  • Patient database management
  • Incoming Call Management
  • Insurance Claims
  • Appointment Scheduling
  • Payment Collection
  • Account Management
  • Conflict resolution techniques
  • Customer Service

Timeline

Unit Secretary

Hyattsville Nursing and rehab
06.2022 - Current

City Carrier Assistant

USPS
07.2019 - 06.2022

Bus Attendant

PGCPS
05.2012 - 07.2019

Administrative Assistant

Social Services
01.2010 - 04.2012

High School Diploma -

Suitland High School

Liberty Commons Nursing School

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Aleethia Marshall