ALEIGHA COLLINS
Wilmington,NC
Summary
Driven Relationship Banker with four-year track record of successful administrative and operations management. Highly skilled in cultivating and leading high-performance teams focused on exceeding business objectives. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Relationship Banker
Bank of America
08.2021 - Current
- Assisted in the training and development of bank staff, demonstrating strong leadership skills
- Managed daily branch activities for optimal performance, ensuring compliance with banking regulations.
- Performed various administrative duties such as building associates schedules, managing office supplies inventory, and creating filing systems.
- Working in a team environment, Training/ mentoring new team members, Reaching sales goals, Managing Associate Schedules, Management Authority.
- Learning and navigating multiple systems, Building and maintaining client relationships, Payment processing, Managing a till, Opening new consumer and business accounts, Assisting with lending needs.
Bank Teller
Wesbanco Bank
05.2020 - 07.2021
- Provided excellent customer service in a high-volume banking environment, including cash handling and account inquiries
- Balanced cash drawer and maintained full accountability for assigned cash on hand
- Greeted customers with professionalism and friendly and courteous demeanor
- Resolved customer complaints in a timely manner while maintaining the highest level of professionalism
- Assisted management in bank opening and closing procedures
- Adhered to security and regulatory requirements surrounding financial transactions.
Education
Bachelor of Science - Business Management
Shepherd University
Shepherdstown, WV05.2020
Skills
- Verbal and written communication
- Microsoft Office Systems
- Ability to learn and navigate multiple systems efficiently
- Critical thinking
- Quick learner
- Decision Making
- Networking Abilities
- Attention to Detail
- Risk Management
- Regulatory Compliance
- Effective Communication
- Business Development
- Conflict Resolution
- Time Management
- Adaptability and Flexibility
- Problem Solving
Timeline
Relationship Banker
Bank of America
08.2021 - Current
Bank Teller
Wesbanco Bank
05.2020 - 07.2021
Bachelor of Science - Business Management
Shepherd University