Aleisha Cannon
Ellendale,DE
Summary
Dynamic Medical Assistant with proven expertise at Delaware Cardiovascular Associates in optimizing patient care and enhancing appointment scheduling. Skilled in data organization and customer relations, I foster trust through effective communication while ensuring accurate medical records management. Committed to improving health outcomes and delivering quality service in fast-paced environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
Delaware Cardiovascular Associates
Lewes, DE
02.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Collected and documented patient medical information such as blood pressure and weight.
Administration Assistant
Little Faces Learning Center
Georgetown, De
05.2020 - 08.2022
- Prepared weekly employee work schedules for team members.
- Coached new employees on administrative procedures, company policies and performance standards.
- Scheduled office meetings and client appointments for staff teams.
- Consulted with manager on departmental policies and projects.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
Receptionist
Nutrihealth
Georgetown, De
05.2021 - 05.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Corresponded with clients through email, telephone or postal mail.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
- Answered and quickly redirected large volume of calls on central system.
Teacher's Assistant
Oak Orchard Boys And Girls Club
Longneck, De
05.2016 - 04.2020
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper and crayons.
- Worked with lead teacher to monitor class schedule and take attendance.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Collated classroom materials to help teachers prepare for daily instruction and activities.
- Assisted lead teachers with lesson plan creation and materials development .
- Created lesson materials, visuals and digital presentations to supplement lesson plans.
- Attended training classes, parent conferences, and faculty meetings to stay up-to-date on student progress.
Education
High School Diploma -
Sussex Central High School
Georgetown, DE05.2017
Skills
- Archives Administration
- Accuracy Improvements
- Data Entry
- Schedule Management
- Training and Development
- Office Management
- Sorting and Labeling
- Customer Relations
- Business Administration
- Document Scanning
- Data Organization
- Microsoft Office
- Staff Management
- Transporting Files
- Office Cleanliness
- File Organization
- Customer Relations and Communications
- Multitasking and Time Management
- Backup Administration
- Computers and Technology
- Set Appointments
- Organize Files
- Scheduling
Certification
Delaware Department of Education
•July 2017
First Aid and CPR
•Completed 2025
Early Childcare Teacher Certificate
•July 2020
Timeline
Medical Assistant
Delaware Cardiovascular Associates
02.2023 - Current
Receptionist
Nutrihealth
05.2021 - 05.2021
Administration Assistant
Little Faces Learning Center
05.2020 - 08.2022
Teacher's Assistant
Oak Orchard Boys And Girls Club
05.2016 - 04.2020
High School Diploma -
Sussex Central High School